Help please with Ancestry sub

[rosie17]

Thank you Rosie17 

Thank you for the links *Sandra*

Fingers crossed for the refund

Rosie

[Zaphod99]

I've said this so often to so many people both online and face to face. The companies ask you all sorts of questions often with dubious possibilities, about whether you really want to cancel. Until you go all the way through and reach a screen that confirms that you have cancelled and received an email confirming that, there is a good chance that you haven't cancelled.

Zaph

[purplekat]

Thank you everyone for your help. After phoning Ancestry I've got a refund, and the email confiming it   

[Tickettyboo]

Excellent! 
I've been wondering how you got on, thanks for updating :-)

Boo

[purplekat]

Thank you Boo 

[purplekat]

I've said this so often to so many people both online and face to face. The companies ask you all sorts of questions often with dubious possibilities, about whether you really want to cancel. Until you go all the way through and reach a screen that confirms that you have cancelled and received an email confirming that, there is a good chance that you haven't cancelled.

Zaph

You're so right Zaph., I think I had a senior moment and lost concentration    I will make sure the auto renew is off if I decide to rejoin inthe future 

[rosie17]

Thank you everyone for your help. After phoning Ancestry I've got a refund, and the email confiming it   

Brilliant 

Rosie

[purplekat]

Thanks Rosie