Author Topic: Probate Orders (the last minute ones)  (Read 1318 times)

Offline cockney rebel

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Re: Probate Orders (the last minute ones)
« Reply #18 on: Sunday 11 January 26 14:27 GMT (UK) »
Hi
That's interesting information!
( I first read Iron Maiden....)
How are ordinary humans (like moi) meant to know this sort of thing?

They haven't got a FAQ page either!

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Offline smudwhisk

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Offline Nick_Ips

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Re: Probate Orders (the last minute ones)
« Reply #20 on: Monday 12 January 26 09:37 GMT (UK) »

I ordered about 70.  10 or so were available immediately (previously scanned) and since then I've had a further five, the last one in the middle of December.

I guess they are still quite busy.  ;)

Offline cockney rebel

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Re: Probate Orders (the last minute ones)
« Reply #21 on: Monday 12 January 26 09:49 GMT (UK) »
Ah, exactly the kind of reassurance I was hoping for.......that I am not alone!
Hope we don't have to wait too much longer!
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Offline Andy J2022

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Re: Probate Orders (the last minute ones)
« Reply #22 on: Monday 12 January 26 11:53 GMT (UK) »
Rebel,
You asked about their email address. It's HMCTSWills@ironmountain.co.uk and you need to quote a reference number for the order you are enquiring about. I have found them moderately helpful in the past, but I suspect that some of their responses may be AI generated as they fail to fully answer the query. Or possibly that's proof that it is a human replying!

Offline cockney rebel

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Re: Probate Orders (the last minute ones)
« Reply #23 on: Monday 12 January 26 12:06 GMT (UK) »
@Andy J2022

Many thanks for that, very helpful.
I shall give them to the end of the week, and then I think my patience will have come to an end!
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Offline Nick_Ips

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Re: Probate Orders (the last minute ones)
« Reply #24 on: Monday 19 January 26 09:43 GMT (UK) »

I just got another one - over two months since ordering, and over a month since the last one was delivered.

So glad to know they haven't forgotten about me.  :)

As time is marching on I've taken fresh screenshots of the pending order pages - just in case there is a system glitch which 'forgets' uncompleted orders after they've been pending too long.  At the current rate I think my last order might be delivered some time in 2028.  ;)

Offline cockney rebel

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Re: Probate Orders (the last minute ones)
« Reply #25 on: Monday 19 January 26 16:40 GMT (UK) »
Thanks for your update Nick-Ips, lucky guy..

 A very good idea with the screenshots!
I followed your advice and did just that first thing this morning..
am still awaiting 20 odd deliveries.
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Offline MagicMirror

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Re: Probate Orders (the last minute ones)
« Reply #26 on: Monday 19 January 26 19:12 GMT (UK) »
I had 5 this morning  :D to add to 2 last week. They are trickling out, it seems.