Probate Orders (the last minute ones)

[Jebber]

This maybe a silly question and very obvious but have you all checked your spam boxes?
It’s easy to forget in the rush of orders and with the hustle and bustle of Christmas.

[Alandal]

We only ordered six at the start of 11/2025, four came through early December, one came in this morning ….. and still awaiting for the last one to appear.

Al & Al

[cockney rebel]

This maybe a silly question and very obvious but have you all checked your spam boxes?
It’s easy to forget in the rush of orders and with the hustle and bustle of Christmas.

Hi . no not at all silly! I have indeed checked, and I also check every couple of days my account at GRO, nothing to be found! I guess tho that now most people are back to work and hope to dee some movement on the records. I have no idea how many people work at the GRO....but its not enough!
I would also have expected to see a notice on the website about delays due to heavy increase in orders, but none the such.
I will continue to wait with extraordinary patience....before I explode!
Rebel
PS Just good to hear that others are still waiting

[close1]

I'm in the same situation and still no update from the probate service.

Just wondering if anyone has a E-mail contact or is it the same one as the transaction reference.

[familydar]

Thanks for reminding me, my last one arrived a couple of days ago and I completely forgot to download it after reading the notification email!  So if it's any consolation they are still trickling through.

Jane :-)

[Alandal]

Likewise, our last missing one came through last week,

Al & Al

[cockney rebel]

Lucky for some!
I am still waiting on 24 items ordered.
They weren't all ordered in one batch.
I'm being patient because I presume there were a great deal of records ordered and it having been the time of year (Christmas) where nothing gets done and now also January (flu and awful weather...)   does anybody turn up for work at the GRO?

I've half forgotten what I ordered anyway!
Rebel

[cockney rebel]

I'm in the same situation and still no update from the probate service.

Just wondering if anyone has a E-mail contact or is it the same one as the transaction reference.

I can't find any other way to contact them....otherwise I would have simply asked what the estimated waiting time is
No FAQ page or not one that I can find
Rebel

[smudwhisk]

   does anybody turn up for work at the GRO?

It has nothing to do with the GRO!  The website (and document storage) I believe are still run by Iron Mountain on behalf of the Courts & Tribunals Service.