Hi All,
I've been having a frustrating time with ancestry this weekend. When I logged in yesterday, which I do almost every day my account was showing as a free one ("Make the most of your free account!") although I paid for a 12 month subscription in Jun this year. Indeed when I clicked on my Account Settings I can see the membership payment in the Order history.
I will contact ancestry support when I can, but I thought I'd post here in case it's a known problem with a solution I can implement immediately!
Thanks,
Jon
