Government Find a Will Service

[rosie99]

  

It seems mad that it has been down now for over 2 days when as far as we are concerned it was only the price needed amending.  Hopefully they have sorted out some of the search problems that some people have had

[Nick_Ips]

The site seems to be back up again (for me at least) now.

Other than the orders now appearing in a random order I don't see any other changes.

[close1]

How long does it take for a order to come through. Ordered my first on 16th November

[Tickettyboo]

How long does it take for a order to come through. Ordered my first on 16th November

There are a few different factors which affect a delivery time.
If they are 'very' recent or have been ordered before then delivery can be quite quick.
Other than that it varies - depending on how busy they are I suppose. Given that many people would have ordered to avoid the large price hike on 17th they may have a backlog.

Boo

[garden genie]

'Normally' - meaning before the mad panic to order over the last couple of weeks - the ones that were not ready almost straight away were taking about 5 to 10 days. However, if you had ordered several wills there seems to have been no obvious order in which they were produced.
Thinking logically, a few days without new orders from the website ought to have allowed them to catch up with some of the backlog. Unfortunately, I know of at least one person who ordered 'several hundred' wills last week,  so the backlog could be quite large.

[Tickettyboo]

I am surprised (and dismayed) that nowhere on the website, prior to the screen where you input your card details and actually pay,  is there a mention of the new price.

I feel that at the very least they should have something on screen way before you actually put your card details in and pay.

Boo