Somehow I stupidly misslaid my credit card, discovered it on Satuday, used it Thursday, seen no more, 10 mins, still not spoke to a human being, finally she couldn't hear me she said, second attempt took me a long time, talking about jumping through hoops, not as agile as I used to be!!, I know they need to check security but if you don't have the card to hand you don't have all the details, do you?
LM