Part of my GRO birth record is missing

[Zaphod99]

I recently paid three pounds for an image of the birth record of an ancestor. It gives me half the previous record and cuts off the bottom couple of lines on my record. I've contacted the GRO and expect them to rectify the situation, but I just wondered how often this happens.

Zaph

[rosie99]

I don’t think it is unusual.  The one I reported they refunded the money in a few days and it is no longer available to order as a digital image

[Zaphod99]

Is there a way to work out what the subsequent record is?  If they give me a refund I'd happily spend it on buying the next record.

Zaph

[close1]

I had a similar issue, i rang up the GRO and they gave a me a E-mail address

grofirstpointofcontact@gro.gov.uk

and it was resolved in a couple of weeks

[rosie99]

I had a similar issue, i rang up the GRO and they gave a me a E-mail address

grofirstpointofcontact@gro.gov.uk

and it was resolved in a couple of weeks

I used the link on the GRO website
https://www.certificate-enquiries.homeoffice.gov.uk/about?hof-cookie-check

[softly softly]

Could you attach the copy you have received. Also what details you do know for certain.Believe there is a way to work out next image.

SS

[Zaphod99]

Yes. Tomorrow. 

Zaph

[Zaphod99]

Softly, I had this detail

WHITWORTH, ELIZA  ELLEN  AIKMAN  GRO Reference: 1889  S Quarter in SOUTH SHIELDS  Volume 10A  Page 789

Eliza is the grandmother of a friend.  He believes that she was illegitimate, the father was possibly not known even to the mother.  In 1891 she is listed as being one of the children of the household.  We believe that she was actually born to the eldest child of the household.  That eldest child (late teens) had the middle name AIKMAN (see above).  She seems a likely mother.  I ordered the certificate in the hope that the father might be named, but the name shown, William, is the father of the household.  While it is possible that he and his daughter were the parents, we think that is unlikely.

I have added the certificate.  I cannot guess at the mother's maiden name.  Surely it was Whitworth, not just 'formerly'?

Column 7 refers to Ellen Aikman Whitworth, the older child of the household, born September quarter, 1871.  That came from FreeBMD.

Zaph

[rosie99]

Presumably the entry above is Isabel Smart who shares the same GRO reference