MyHeritage 2nd connection query

[BillyF]

I already have a connection to MyHeritage via an "old"  ( maybe 15 years ) email address.

I am wondering if I can get another connection to MH using my current email address or will it corrupt the first one ?

This I don`t want to happen as it holds decades of work.

Thanks in advance.

[David Nicoll]

Hi,

   Perhaps you could clarify what you are trying to do? Is the old email about to die?
   If so you should be able to change the email associated with the account.
   If not, the only way MyHeritage knows who is who is by email addresses, you may get lots of hints from your alter ego, but that should be it.

[BillyF]

Thanks for your reply.

The first connection works with the old email address even though I have changed providers.

I would like to do a separate tree using another email address so that I can invite someone to see it.

The first one doesn`t allow this.

I guess I`m not explaining the probelm very well !!

[Biggles50]

You should be able to log into My Heritage using your old eMail and its password.

In the account setting you can then change the email address.

Personally I would never use an email address from say my Broadband supplier as that is likely to change over time and it is a pain having to change it on every site I use.

I always use a Gmail address (other free providers are available) for the likes of this forum, Amazon, facebook, other social media sites, sites where I buy goods etc

Always but always I keep a written record of each website where my email is registered with together with the unique password that goes with the email address.

[BillyF]

Thanks , both, for the repies.

It was my plan to use a gmail account for this 2nd connection.

I have a record of all the sites I use, plus the passwords.

[BillyF]

Oh oh my goodness !!!

I tried to make the second connection, but it over rode the original.

It asked for my password only for me to be told it had expired. I can`t go down the "forgot pw" route as the email address is no longer in use.

I think I may be saved because I`ve saved the info as a ged com file, plus I also have it on another site, unfortunately the import to "that" site didn`t include the citations.

Going to have to walk away from pc before it gets thrown out of the window !!!

[BillyF]

This morning`s idea which came to me at 4 a.m. !!

I thought I`d do a system restore, but when I started the procedure I got a dialog box saying system protection is off.

Investigation into "that" seems that it`s complicated; how do I know if I`ve chosen the right place for the slider.

OR taking the easiest option ( for me anyway ) I`m also considering uninstalling what`s left of MH and starting again.

Thoughts, please

[David Nicoll]

BillyF,

   Hi, are you using The MyHeritage desktop app? I think the both Biggles50 and I assumed you were using the Web version.

    I would pause and reach out to MyHeritage for support.

David

[BillyF]

Thankyou David.

I have spent just over an hour trying to get help from MyHeritage to no avail; it just keeps taking me back to the same box to fill in.

I`m seriously thinking of uninstalling it and then re - installing. ( I think less stress )

I have my trees on another website, plus hard copies of the data, so all is not lost.