Author Topic: FTM2024 slow, anyone else find this?  (Read 72 times)

Offline familydar

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FTM2024 slow, anyone else find this?
« on: Yesterday at 13:41 »
I recently installed FTM2024 and downloaded my tree from Ancestry.  It found 15990 people, 277359 citations (I only noted 77359, it was RM that told me there were an extra 200000) and 77310 media items.  It took a long time but the software tells me all of the media items have been downloaded (despite there being only 40963 in the media folder it created).  I don't have a Fold3 or Newspapers sub at the moment so presumably those images wouldn't download, but I find it hard to believe that I've attached 36347 of those (77310 minus 40963) to my tree during the odd free weekend I've taken advantage of, so that's a weird one. 

I now find that the tree takes an inordinately long time to open (best part of a minute) and this morning the software told me it hadn't previously been shut down properly - I'm sure it was - and the database may need compacting.  I've just tried to start compacting but a not responding message lasted for perhaps half a minute before it started the backup I asked it to do first (estimate for backup 40 mins).

Although my computer is old by modern standards (Win10) it copes with everything else I throw at it.  I have 8GB of RAM and an i5 processor running at 3 GHz.  The HDD isn't full.  Do other FTM users feel this time lag is normal for a tree of this size?  And has anyone else found an unexplained discrepancy between the number of media items present as opposed to the number downloaded?

Jane :-)
ALLEN
BARR, BARRATT, BERRY, BRADLEY,BRAMLEY,BRISTOW,BROWN,BUGBIRD,BUTLER
CAIN,CARR,CHAPMAN,CHARLES,CH*LTON,CHESTER,COCKETT
COLLASON,COLLYER,CORKERY
DARLING, DENYER,DICKERSON,DOLLING,DURBAN
FARMER,FURNELL
GIBSON,GILES,GROOMBRIDGE
HALL,HAMBIDGE,HARMES,HART,HICKS,HILL,HOLLOWAY
JACKSON
K*AT*S
LANCASTER,LINTON
MCDONALD,MCFADEN,MEARS,MILLARD
NICOLAS,NOAK,NORTH
PARFIT,PORTER
RIPPINGALE,ROBINS
SEARLE,SPENCER,STEDHAM
TYLER,TILLY,TUCKWELL
WADE,WAGER,WALKER,WATSON,WEBB,WITHRINGTON,WOOD

Offline HarryW

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Re: FTM2024 slow, anyone else find this?
« Reply #1 on: Yesterday at 16:49 »
Doesn't sound right at all.   I have 5 trees that I manage using FTM, all have been converted (several times) from older versions.   FTM2024 does seem to be slightly slower than the previous version but nothing horrendous.   It's recently got another issue that I will post separately.

Harry
Census Information is Crown Copyright, from www.nationalarchives.gov.uk

My Interests:

Berkshire: Amor, Beard, Creed, Gale, Noakes, Pearmain, Spencer, White, Willis
Cornwall / Devon: Arscott, Coram, Cundy, Eastlake, Minedue, Reeve
Essex: Ager, Garrad, Linsell, Pearmain
Hampshire: Noakes
Norfolk: Fox, Spencer, Wilkins
Northumberland: Ager, Bell, Cundy, Gair, Robinson
Oxfordshire: Allmond, Beard, Burton, Cobb, Creed, Hilsdon, Nichols, Shurville
Wiltshire: Amor
Yorkshire: Bell, Fox

Offline familydar

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Re: FTM2024 slow, anyone else find this?
« Reply #2 on: Yesterday at 17:13 »
Thanks Harry.  If you're finding 2024 slower than 2019, are there any useful features gained?  I appreciate that it's too late for you to do much about it, but for me I could stick with 2019.

I imagine that ancestry will turn off syncing for 2019 once 2024 has been around a bit longer, but I've lived without it thus far.  I'm only downloading my tree as my anc sub is about to expire and the current cancellation wording is a bit alarming ("you will lose your tree" or words to that effect).  I will be renewing but not immediately.

Jane :-)
ALLEN
BARR, BARRATT, BERRY, BRADLEY,BRAMLEY,BRISTOW,BROWN,BUGBIRD,BUTLER
CAIN,CARR,CHAPMAN,CHARLES,CH*LTON,CHESTER,COCKETT
COLLASON,COLLYER,CORKERY
DARLING, DENYER,DICKERSON,DOLLING,DURBAN
FARMER,FURNELL
GIBSON,GILES,GROOMBRIDGE
HALL,HAMBIDGE,HARMES,HART,HICKS,HILL,HOLLOWAY
JACKSON
K*AT*S
LANCASTER,LINTON
MCDONALD,MCFADEN,MEARS,MILLARD
NICOLAS,NOAK,NORTH
PARFIT,PORTER
RIPPINGALE,ROBINS
SEARLE,SPENCER,STEDHAM
TYLER,TILLY,TUCKWELL
WADE,WAGER,WALKER,WATSON,WEBB,WITHRINGTON,WOOD