I gather from GOV site it says it can take over a year to arrive!!!
Yes, I saw that too! It’s well over a year ago now since we applied, and it’s frustrating…
However, it used to cost £30, and is now free, and so perhaps lots of people have spotted that, - and hence the delay!
I have also read that WW2 Service Records are being digitalised and will eventually appear on the National Archives Site, and so this could be complicating things?
Romilly