Author Topic: Gmail welcome page  (Read 792 times)

Offline Gillg

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Gmail welcome page
« on: Friday 24 January 25 16:17 GMT (UK) »
Every time I open my Gmail I am asked for what I presume is 2-step verification - password and email address.  I don't seem to be able to stop this procedure and although I have emailed Gmail I have received no answer from them.  When I go into my Google account and look under "Security" it tells me that "2-step verification is off"!

Can you please help me get rid of this annoying feature?   It has only been happening over the last 4 months or so.  Many thanks.
Census information is Crown Copyright, from www.nationalarchives.gov.uk

FAIREY/FAIRY/FAREY/FEARY, LAWSON, CHURCH, BENSON, HALSTEAD from Easton, Ellington, Eynesbury, Gt Catworth, Huntingdon, Spaldwick, Hunts;  Burnley, Lancs;  New Zealand, Australia & US.

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Offline oldohiohome

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Re: Gmail welcome page
« Reply #1 on: Friday 24 January 25 18:58 GMT (UK) »
I know what you mean, and even worse when they send the verification request to your spouse's tablet which is in the other room.
Is there a checkbox that says "Remember this browser?" If so check it and see if that helps. I think that is what slowed down the requests in my case.
But if you change browsers or maybe even update them, then they want you to verify again.

Offline Biggles50

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Re: Gmail welcome page
« Reply #2 on: Friday 24 January 25 22:04 GMT (UK) »
What device do you have?

I never bother accessing via a Browser, precisely because of the verification issues.

I use Thunderbird on my PC and the Mail app on my iPad and iPhone, and do not have any isuues.

Offline Gadget

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Re: Gmail welcome page
« Reply #3 on: Friday 24 January 25 22:30 GMT (UK) »
What happens when you enter your e-mail address and password when asked?

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Offline Gillg

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Re: Gmail welcome page
« Reply #4 on: Saturday 25 January 25 11:27 GMT (UK) »
My browser on the laptop is Brave (https://brave.com/).  I don't get this request on my smartphone, just on the laptop, which I share with my husband, although he has his own computer, a Mac.  He does very occasionally use my laptop.

Once I have entered my password and email address the Gmail page is opened with no further ado.  Unusually this morning I wasn't even asked for my verification, so who knows what the process is, if there can be occasional exceptions.
Census information is Crown Copyright, from www.nationalarchives.gov.uk

FAIREY/FAIRY/FAREY/FEARY, LAWSON, CHURCH, BENSON, HALSTEAD from Easton, Ellington, Eynesbury, Gt Catworth, Huntingdon, Spaldwick, Hunts;  Burnley, Lancs;  New Zealand, Australia & US.

HURST, BOLTON,  BUTTERWORTH, ADAMSON, WILD, MCIVOR from Milnrow, Newhey, Oldham & Rochdale, Lancs., Scotland.

Offline Gadget

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Re: Gmail welcome page
« Reply #5 on: Saturday 25 January 25 11:55 GMT (UK) »
I have 3 Gmail accounts for various  areas . Sometimes I forget to log out of one of them and when I try to login to another one, it asks for verification.

I wonder if you or husband hadn't logged out, so giving the message.

Just a thought.

Gadget
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Offline Gillg

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Re: Gmail welcome page
« Reply #6 on: Saturday 25 January 25 12:15 GMT (UK) »
As I was writing my earlier post I began to wonder if the fact that both of us used the laptop had somehow triggered this business.  I will speak to him and find out whether he has, in fact, signed out.  He doesn't use it much, mainly to use my printer, which he says is better than his.

Thanks for the suggestions, folks. :)
Census information is Crown Copyright, from www.nationalarchives.gov.uk

FAIREY/FAIRY/FAREY/FEARY, LAWSON, CHURCH, BENSON, HALSTEAD from Easton, Ellington, Eynesbury, Gt Catworth, Huntingdon, Spaldwick, Hunts;  Burnley, Lancs;  New Zealand, Australia & US.

HURST, BOLTON,  BUTTERWORTH, ADAMSON, WILD, MCIVOR from Milnrow, Newhey, Oldham & Rochdale, Lancs., Scotland.

Online Pheno

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Re: Gmail welcome page
« Reply #7 on: Saturday 25 January 25 13:28 GMT (UK) »
He can have more than one printer attached to his device, if he sets it up, in which case he wouldn't need to physically use your laptop.

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Offline Gillg

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Re: Gmail welcome page
« Reply #8 on: Saturday 25 January 25 14:35 GMT (UK) »
That's useful to know, Pheno.  Thank you.
Census information is Crown Copyright, from www.nationalarchives.gov.uk

FAIREY/FAIRY/FAREY/FEARY, LAWSON, CHURCH, BENSON, HALSTEAD from Easton, Ellington, Eynesbury, Gt Catworth, Huntingdon, Spaldwick, Hunts;  Burnley, Lancs;  New Zealand, Australia & US.

HURST, BOLTON,  BUTTERWORTH, ADAMSON, WILD, MCIVOR from Milnrow, Newhey, Oldham & Rochdale, Lancs., Scotland.