My laptop broke - it just wouldn't download anything one morning when I turned it on. The computer engineer came round and told me that, somehow, my hard drive had been wiped. Whether it had or not I don't know
*** but he wasn't able to retrieve anything, so downloaded Windows 11. I'm just about getting used to it, but I don't like it. I don't like the fact that although I use Thunderbird, if I save an email to a folder, when I try to open it, it reverts to Outlook, unless I right click and bring up another menu, then go to "open with" and choose Thunderbird. There are lots of other quirks like that, it drives me mad but I'm stuck with it.
I have no idea why they keep changing things, I guess it gives Microsoft employers something to do.
*** I consulted another company and they said as Windows 11 was now installed it would have overwritten everything else (and of course I have no way of recovering it), however, there are some companies that for a large fee, can retrieve anything from hard drives that have, apparently, been wiped. The files and folders I lost, although important to me, are not important enough to pay up to £1000 to retrieve them. I do have an external hard drive which was backed up to 2019/20 (sadly after that it hadn't been connected to the laptop - it is now) so I got most files/folders back and my family tree program, plus as I'd sent a copy of the family tree to one of our grandsons a few weeks ago, he could send a copy back to me so that any work I'd done since 2019/2020 wasn't lost.