Author Topic: Have My Heritage changed the default settings for new members?  (Read 672 times)

Offline pandk2

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  • Census information Crown Copyright, from www.nationalarchives.gov.uk
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Have My Heritage changed the default settings for new members?
« on: Monday 05 August 24 10:55 BST (UK) »
Several of my recent new matches on My Heritage do not display information about the location of the DNA matches (chromosome, start and end points). In the past, this happened occasionally, but it seemed to be much less common.

Could it be that My Heritage have changed the sign-up routine so that the default is now to opt out of providing this information? Does anyone know?

Offline louisa maud

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Re: Have My Heritage changed the default settings for new members?
« Reply #1 on: Monday 16 June 25 13:54 BST (UK) »
I cannot log I on  MH, via Windows 7, my subs are due which I want to cancel and I can't get logged on,  time is running out

LM
Census information is Crown Copyright,
from  www.nationalarchives.gov.uk

Granath Sweden and London
Garner, Marylebone Paddington  Northolt Ilford
Garner, Devon
Garner New Zealand
Maddieson
Parkinson St Pancras,
Jenkins Marylebone Paddington
Mizon/Mison/Myson Paddington
Tindal Marylebone Paddington
Tocock, (name changed to Ellis) London
Southam Marylebone, Paddington
Bragg Lambeth 1800's
Edermaniger(Maniger) Essex Kent Canada (Toronto)
Coveney Kent Lambeth
Sondes kent and London

Offline jon541

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Re: Have My Heritage changed the default settings for new members?
« Reply #2 on: Friday 20 June 25 18:03 BST (UK) »
At least send them an email so that you have clearly stated that you don't want to renew.

Any reputable company would then cancel the renewal.
Preston in Newcastle (1770-1850) ; Brumwell - Weardale and Newcastle ; Wylie (Newcastle 1800-1870) ; Slaughter (Sussex and South Shields 1750-1850) ; Barkas (Newcastle 1750-1850) ; Redshaw (Medomsley and Newcastle 1750-1850) ; Simpson (Hamsterley 1720-1820) ; Anderson (Ryton 1750-1850) ; Chilton (Darlington 1750-1920) ; Pattison (West Tanfield, Bellerby, Northallerton) ; Sanderson (Hamsterley and Stanhope (1750-1850)

Offline louisa maud

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Re: Have My Heritage changed the default settings for new members?
« Reply #3 on: Tuesday 01 July 25 12:30 BST (UK) »
Had a telephone call from them, was adamant  I did not want  to subscribe  again even at their discount price, I might think about  it in future, success!

LM
Census information is Crown Copyright,
from  www.nationalarchives.gov.uk

Granath Sweden and London
Garner, Marylebone Paddington  Northolt Ilford
Garner, Devon
Garner New Zealand
Maddieson
Parkinson St Pancras,
Jenkins Marylebone Paddington
Mizon/Mison/Myson Paddington
Tindal Marylebone Paddington
Tocock, (name changed to Ellis) London
Southam Marylebone, Paddington
Bragg Lambeth 1800's
Edermaniger(Maniger) Essex Kent Canada (Toronto)
Coveney Kent Lambeth
Sondes kent and London