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Author Topic: Access to ancestry  (Read 1616 times)

Offline Helina

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Access to ancestry
« on: Friday 19 July 24 11:57 BST (UK) »
Anybody having problems with ancestry?  Difficulty in gaining entrance, freezes when I try to search also the same with my tree. the window that comes up says its temporary but nothing about maintenance 
helina
Austin,Bistol
Coole,Bristol
Lewis, Bristol
Williams,Olveston
Howard,Bristol
Shepherd Admonsbury.
Tinney, Plymouth.
Ogborn,Bristol.
Blore.Derbyshire,Bristol,Redditch.
Richards,Bristol
Milson, Bitton
Harrison, Derbyshire
Census information Crown Copyright  from www.nationalarchives.gov.uk

Offline ShaunJ

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Re: Access to ancestry
« Reply #1 on: Friday 19 July 24 12:02 BST (UK) »
There's a global IT issue following a Microsoft security update that went wrong. 
UK Census info. Crown Copyright, from www.nationalarchives.gov.uk

Offline pandacub

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Re: Access to ancestry
« Reply #2 on: Friday 19 July 24 12:03 BST (UK) »
I'm also having problems, I expect it's down to the Microsoft IT issues that are in the news at the moment.
London: Bethell, Corfe, Fisher, Medcraft, Trotter, Walker, Woodley
Beds & London: King                     
Gloucestershire & London: Kear    
Herts & London: Dawson 
Notts & London: Barber                          
Wilts & London: Wilkins, Wise
Scotland: Allan, Insch, Small, Peebles
Spain: Ivorra Llinares, Ivorra Barcelo

Offline Helina

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Re: Access to ancestry
« Reply #3 on: Friday 19 July 24 12:17 BST (UK) »
Thank you for your reply, lets hope they sort it out soon. Worrying though.
helina
Austin,Bistol
Coole,Bristol
Lewis, Bristol
Williams,Olveston
Howard,Bristol
Shepherd Admonsbury.
Tinney, Plymouth.
Ogborn,Bristol.
Blore.Derbyshire,Bristol,Redditch.
Richards,Bristol
Milson, Bitton
Harrison, Derbyshire
Census information Crown Copyright  from www.nationalarchives.gov.uk

Offline KGarrad

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Re: Access to ancestry
« Reply #4 on: Friday 19 July 24 12:42 BST (UK) »
The global IT issue is down to a cyber-security company called CrowdStrike - which is used by Microsoft 365.
Not a Microsoft problem per se.
Garrad (Suffolk, Essex, Somerset), Crocker (Somerset), Vanstone (Devon, Jersey), Sims (Wiltshire), Bridger (Kent)

Offline JessiT

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Re: Access to ancestry
« Reply #5 on: Friday 19 July 24 13:22 BST (UK) »
Time for some umch needed hoovering.

Jessi

Offline LizzieL

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Re: Access to ancestry
« Reply #6 on: Friday 19 July 24 13:47 BST (UK) »
I have been watching reports about the IT problem on BBC news website.
https://www.bbc.co.uk/news/live/cnk4jdwp49et
 It just had an article about Downdetector (a website where people report problems with specific organisations websites). Ancestry was one of the websites mentioned as having problems
I tried to get into Ancestry this morning - it didn't even recognise the password I've used for many years.
Seems OK now though
Berks / Oxon: Eltham, Annetts, Wiltshire (surname not county), Hawkins, Pembroke, Partridge
Dorset / Hants: Derham, Stride, Purkiss, Sibley
Yorkshire: Pottage, Carr, Blackburn, Depledge
Sussex: Goodyer, Christopher, Trevatt
Lanark: Scott (soldier went to Jersey CI)
Jersey: Fowler, Huelin, Scott

Offline Aguella

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Re: Access to ancestry
« Reply #7 on: Friday 19 July 24 14:40 BST (UK) »
Let's hope we're up and running again soon!

PS you can check the status of each Ancestry feature via the site https://support.ancestry.com.au/s/article/Is-Ancestry-Down
Researching my Kentish hop growing ancestors, one pint at a time!

https://www.mercerhopgrowers.com/

Offline rosie17

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Re: Access to ancestry
« Reply #8 on: Friday 19 July 24 17:09 BST (UK) »
Quote from: LizzieL on Friday 19 July 24 13:47 BST (UK)
I have been watching reports about the IT problem on BBC news website.
https://www.bbc.co.uk/news/live/cnk4jdwp49et
 
I tried to get into Ancestry this morning - it didn't even recognise the password I've used for many years.
Seems OK now though

Same here  :(


Rosie
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