Author Topic: Ancestry - residence now placed after death event  (Read 3176 times)

Offline MWG

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Ancestry - residence now placed after death event
« on: Tuesday 02 July 24 14:27 BST (UK) »
As a long time user of Ancestry.co.uk, when I entered death and burial events (year), I could then add a separate / different residence (in the same year) and the system would always record residence before death and burial in logical chronological order.

Now, changes by Ancestry place residence after death and burial!

Has anyone else noticed this problem and reported it to Ancestry?

Online rosie99

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Re: Ancestry - residence now placed after death event
« Reply #1 on: Tuesday 02 July 24 14:30 BST (UK) »
If you are just putting a year with no month or day then surely Ancestry is sorting it as D (death) alphabetically before R (residence) rather than date order
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Offline MWG

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Re: Ancestry - residence now placed after death event
« Reply #2 on: Tuesday 02 July 24 20:21 BST (UK) »
I don't know how Ancestry is sorting the dates, but all my many entries that used to show residences before death (whether with a specifc date or just a year) now show them after death.

It makes the life story less logical.

Does Ancestry have an e-mail address? I cannot find one on the site, only a virtual assistant.

Offline Kiltpin

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Re: Ancestry - residence now placed after death event
« Reply #3 on: Tuesday 02 July 24 22:19 BST (UK) »
I noticed this some time ago. It annoyed me, so I changed all residence dates to the day before death - problem solved. 

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Offline Sandrafamilytree

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Re: Ancestry - residence now placed after death event
« Reply #4 on: Tuesday 02 July 24 22:53 BST (UK) »
I've also noticed that deaths may now be placed after burials.

For example, if I input a death date of 15 March 1900, and then a burial date of March 1900 (because I don't know the exact date in March), the death appears last.

Pretty sure that wasn't how it used to be - the burial would have been placed last, because common sense said that a burial always came after the death!

I can solve it by just giving the year for the burial, and omitting the month, but it is irritating nevertheless.

Offline MWG

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Re: Ancestry - residence now placed after death event
« Reply #5 on: Wednesday 03 July 24 01:01 BST (UK) »
This change is fairly recent, as I have been working on my tree regularly for some time.

If enough users complain, Ancestry may go back to the original settings.

Offline tillypeg

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Re: Ancestry - residence now placed after death event
« Reply #6 on: Wednesday 03 July 24 08:31 BST (UK) »
I've also noticed that deaths may now be placed after burials.

For example, if I input a death date of 15 March 1900, and then a burial date of March 1900 (because I don't know the exact date in March), the death appears last.

Pretty sure that wasn't how it used to be - the burial would have been placed last, because common sense said that a burial always came after the death!

I can solve it by just giving the year for the burial, and omitting the month, but it is irritating nevertheless.

I have always put Aft. [date] or Bef. [date] if I only know one fact, either date of death or date of burial and that hasn't changed recently.

Similarly, if I only know the date of baptism, in the birth fact box I put Bef. [date of baptism] and that still presents in the correct order as it has always done.

Offline PrawnCocktail

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Re: Ancestry - residence now placed after death event
« Reply #7 on: Wednesday 03 July 24 09:53 BST (UK) »
Ancestry does have a feedback form,
https://ancestry.az1.qualtrics.com/jfe/form/SV_eaMJAIOG9lwk709

You might get further by ringing 0800 7831340, and pointing out that the exact date of death is nearly impossible to find before 1837, and the only other alternative to get Death and Burial in the right order is to change the date of burial to just month and year, or even just the year.

At the moment the Burial first, Death second just makes Ancestry look stupid!
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Online AllanUK

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Re: Ancestry - residence now placed after death event
« Reply #8 on: Wednesday 03 July 24 10:28 BST (UK) »
I received an invitation yesterday from Ancestry to complete a customer satisfaction survey. To me, the questions are a bit loaded to Ancestry. A lot of the questions were about their 'helpful hints'. I gave an honest feed back and I would like to think that somewhere, someone will take on board that all of my tree searches are linked to the UK and not the 'xxxxxxxx' USA!!