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Author Topic: Issue with GRO Website payment provider tonight and today.  (Read 1303 times)

Offline nestagj

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Issue with GRO Website payment provider tonight and today.
« on: Thursday 20 June 24 17:10 BST (UK) »
Hello

I've been trying to place an order with the GRO for three digital images of births last night and just now but when I go to check out it says error connecting with payment provider - has anyone else had this issue  - I've used two machines and two different browsers

Thank you
Nesta

Offline Tin man

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Re: Issue with GRO Website payment provider tonight and today.
« Reply #1 on: Thursday 20 June 24 19:00 BST (UK) »
Hello Nesta

i'm trying to order 2 certificates and keep getting the same message too.  ???

Offline Galium

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Re: Issue with GRO Website payment provider tonight and today.
« Reply #2 on: Thursday 20 June 24 20:31 BST (UK) »
Me too today, although I did manage to buy one yesterday morning.  I'll just wait for them to sort it.
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Offline nestagj

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Re: Issue with GRO Website payment provider tonight and today.
« Reply #3 on: Thursday 20 June 24 22:15 BST (UK) »
Thanks for letting me know , glad it wasn’t just me .   Like you I’ll just wait nothing urgent 😀

Offline dtlroots

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Re: Issue with GRO Website payment provider tonight and today.
« Reply #4 on: Friday 21 June 24 14:31 BST (UK) »
#MeAlso !
Leek - Salford/Radcliffe/Shropshire
Gaut - Shropshire
Harrison - Burntwood Staffordshire
Dutton - Tarporley, Cheshire
Hayes - Forton/Preston
Corbett - Coleshill
Wareing - Forton, Woodplumpton Lancashire
Bonser - Leicestershire
Hughes - Amlwch, Rhosybol, Parys Mountain, Cauldon Lowe
Williams - Amlwch
Thomas - Llaneilian, Llanwenllwyfo
Dodd - Shropshire

Online Biggles50

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Re: Issue with GRO Website payment provider tonight and today.
« Reply #5 on: Saturday 22 June 24 10:37 BST (UK) »
I have had this issue four times in the last few months.

Going back and trying later or the following day has worked for me.

Online Alandal

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Re: Issue with GRO Website payment provider tonight and today.
« Reply #6 on: Saturday 22 June 24 11:54 BST (UK) »
…. And today for us
Census information is Crown Copyright, from www.nationalarchives.gov.uk. Surnames : Buss (Kent), D'Alton (Wimbledon), Millington (Hawarden), Hales (Kent), Mackie (Guernsey), Rabjohns (Devon), Roberts (Norfolk), Roser (Kent), Stevens (Buckinghamshire and Middlesex), Townshend (Norfolk), Weatherburn, Whiddett (Kent), Young (Kent)

Online Alandal

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Re: Issue with GRO Website payment provider tonight and today.
« Reply #7 on: Saturday 22 June 24 19:30 BST (UK) »
….. but worked thirty minutes later,

Al & Al
Census information is Crown Copyright, from www.nationalarchives.gov.uk. Surnames : Buss (Kent), D'Alton (Wimbledon), Millington (Hawarden), Hales (Kent), Mackie (Guernsey), Rabjohns (Devon), Roberts (Norfolk), Roser (Kent), Stevens (Buckinghamshire and Middlesex), Townshend (Norfolk), Weatherburn, Whiddett (Kent), Young (Kent)

Offline nestagj

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Re: Issue with GRO Website payment provider tonight and today.
« Reply #8 on: Friday 28 June 24 10:49 BST (UK) »
Thank you all - happy its not just me
Nesta
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