Author Topic: Very weird bug on Ancestry DNA - person listed with other peoples' trees  (Read 2023 times)

Offline melba_schmelba

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Has anyone else seen this? On random DNA match pages, it tells me that the match has 10+ trees, when in fact they usually only have one if I go to their profile page. And the trees that are listed, are trees that I am an editor of, and nothing to do with that match? What is going on ::) ?????

Offline melba_schmelba

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Re: Very weird bug on Ancestry DNA - person listed with other peoples' trees
« Reply #1 on: Saturday 15 June 24 22:21 BST (UK) »
OK, I worked out they are not random matches ::), they are users that have shared their DNA matches with me, but it makes no sense whatsoever that trees that I am editor of (or my own trees) are all shown as their trees  :o ?????!!

Offline scotmum

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Re: Very weird bug on Ancestry DNA - person listed with other peoples' trees
« Reply #2 on: Saturday 15 June 24 22:46 BST (UK) »
Ancestry has being acting odd for me too this weekend. When logged in, if I go to the Memories tab, there is an Ancestry member's username at top left of page and pictures which seem to be from their tree, are appearing in the Gallery section at bottom of page. I have absolutely no idea who this Ancestry member is!

Also, if I try to view the profile of anyone in anyone's tree, I can see their Life Story page, but their Facts page is blank except for a message saying:

"We're sorry, this person's facts information is temporarily unavailable.
You can try reloading the page, or come back later."

Refreshing and/or coming back later has made no difference (nor has clearing browser cache or using a different browser).
"As we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns—the ones we don’t know we don’t know."  - Donald Rumsfeld

"Trees without roots fall over!"
 
""People who never look backward to their ancestors will never look forward to posterity." - Edmund Burke

Don't just wait for the storm to pass, learn to dance in the rain.

Offline Dundee

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Re: Very weird bug on Ancestry DNA - person listed with other peoples' trees
« Reply #3 on: Saturday 15 June 24 23:16 BST (UK) »
Did you log out and back in again?  That worked for me after yelling at the screen for a few hours.

Debra  :)


Offline scotmum

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Re: Very weird bug on Ancestry DNA - person listed with other peoples' trees
« Reply #4 on: Sunday 16 June 24 00:22 BST (UK) »
:o
Did you log out and back in again?  That worked for me after yelling at the screen for a few hours.

Debra  :)

For my issues it didn't make a difference earlier, but have tried again since you posted and this time the 'Facts' section on profile pages are now working, but the mystery Ancestry member's username and gallery on the Memories page is still there.
"As we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns—the ones we don’t know we don’t know."  - Donald Rumsfeld

"Trees without roots fall over!"
 
""People who never look backward to their ancestors will never look forward to posterity." - Edmund Burke

Don't just wait for the storm to pass, learn to dance in the rain.

Offline rsel

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Re: Very weird bug on Ancestry DNA - person listed with other peoples' trees
« Reply #5 on: Sunday 16 June 24 06:44 BST (UK) »
Ancestry was glitchy for me yesterday. When i clicked on some record links, i was getting completely different records (i.e. a East Sussex Marriage record would give me a US census for a different person).

Richard
Sellens - Sussex
Newham - Surrey
Wellington - Dagenham, Essex
Camp - South Essex
Wren - Essex
Livermore - Essex
Wane - Essex
Fisk - Essex / Suffolk
Bailey/Bayley - Sussex
Newton - Sussex
Funnell - Sussex
Streeter - Sussex
Coates - Sussex
Maisey - Surrey

Offline melba_schmelba

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Re: Very weird bug on Ancestry DNA - person listed with other peoples' trees
« Reply #6 on: Sunday 16 June 24 10:44 BST (UK) »
Did you log out and back in again?  That worked for me after yelling at the screen for a few hours.

Debra  :)
Tried logging out and logging in, no change :o. It just makes no sense to me, what do my trees, or ones I am editor of even have to do with the DNA and DNA match sharing??!

Offline AllanUK

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Re: Very weird bug on Ancestry DNA - person listed with other peoples' trees
« Reply #7 on: Sunday 16 June 24 11:04 BST (UK) »
Ancestry was glitchy for me yesterday. When i clicked on some record links, i was getting completely different records (i.e. a East Sussex Marriage record would give me a US census for a different person).

Richard

Very similar to my own research attempts yesterday -- Ancestry came up with some very weird  answers to my search criteria. Tried rebooting my PC but to no avail. Find My Past came to the rescue for my Census searches.

Offline aspin

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Re: Very weird bug on Ancestry DNA - person listed with other peoples' trees
« Reply #8 on: Sunday 16 June 24 14:22 BST (UK) »
I’m giving up on Ancestry. I’ve added marriages photos stories and helped people who have contacted me over the years before this happened.So now I’m going give them a miss now as I cannot see items I have entered for years 
Elisabeth
McKenzie,Helmsdale.,Mackay's,Gordon's,Polsons,Sutherland's,Loth & N/Z .Watson ,Munro,Pitsligo.Black. Harle ,East Hollywell.Black,and Short East Hollywell.Northumberland Gair, Amble,Douglas,Amble,Mitchell ,Fettercairns,Lyall, Brechin .Mearns Brechin.Thompson's ,Spittal. Maghie,Young .Raey Cumberland & Newcastle & Glasgow .Gilroy, Northumberland. Stark's Kyloe & Tweedmouth .Skeen's Tweedmouth.Gregsons Northumberland & America. Andrew Farmer Turnbull Berwick , Pool and Black Hull.Lounton Tweedmouth