Hello
I'm interested in seeing the death certificate that I've found on freebmd.org:
GREENE, MALE - SEP 1861 PANCRAS VOL 1B PAGE 86
I have looked at the scanned image used by freebmd.org and believe this is transcribed correctly in freebmd.org, but I cannot find it on the GRO website inquiry in order to buy the certificate. Other entries from the same sheet, eg WILLIAM HENRY GREENE, Clerkenwell, 1B, 340, do appear on the GRO website.
I've tried the "phonetic" and "similar sounding" options on GRO, as well as anything I thought GREENE may have been mis-transcribed as.
I phoned GRO and was told not to use the free entry, paper certificate order screen (£11), using all the correct details, as GRO wouldn't be able to find it either and I'd get an "incorrect order details" response (and lose my £11). But I was advised to send in a query to "
firstpointofcontact@gro.gov.uk", which I did and enclosed the scanned image from freebmd.org. I assumed (wrongly) that GRO would correct the entry (however it was wrong), it would then appear on the website and I'd be able to order the certificate.
I had a reply from GRO saying "index holders are aware of the existence of errors and GRO does not guarantee the accuracy of the data supplied". Who are "index holders"?
GRO also states that due to the scale of the task of updating errors, "it would be impossible to update all the copies of our indexes".
GRO also suggests that I send a photocopy of the death certificate to GRO, PO Box 2, Southport PR8 2JD. I wonder why they think I already have it! Or where I got it from! Or what they will do with it, if they don't correct errors!
The only solution that I can think of is to contact the actual register office in London (Pancras or successor)?
Many thanks for any other suggestions.