Just had a first failure after about a dozen successes so far, what the system has done is combined the bottom half of the entry above my request, and the top half of my requested entry.
I’ve reported it using their problem page, will let you know how long it takes to fix. I wonder if the same glitch will have affected all the entries on the same page.
Or will they just refund me and suggest buying the pdf instead?
Paul
I've had several with varying degrees of offset across the whole record and some where the image is skewed, which probably affects the whole page of records. Some have parts of words missing at the top or bottom, but one has the whole bottom row of text missing and although I can work out what should be there, it's still not ideal.
I very much doubt they will fix it as I believe this will affect a large enough percentage of records to not make it worth their while fixing individually, but a refund is quite likely. Whether a PDF would be any better is another matter; do they do them by hand or just use the same images that we see and transpose them on a template?
Please report back and let us known what they say.