Looking for help at TNA - Kew

[Littletoot]

Hello
I'm posting here to see if anyone may be able to help me.  I'm wanting to look up some records at Kew however I live in Australia.  I have sent 3 emails to people on the TNA "suggested" list of professional genealogists.  I am very happy to pay, sadly only one of the three people have replied and that person said they are no longer doing business?
I'm trying to find the service records of a Merchant Navy Seaman.  I am enclosing the correct volume/s to be checked:-

BT 382/1938
Wickenden A L to Wiggans G F
1941 Jan 01 - 1946 Dec 31
The National Archives, Kew

and also as he continued in the Merchant Navy after WW2

BT 382/3040
Whorlow A H to Wiggett V G
1941 Jan 01 - 1972 Dec 31
The National Archives, Kew

The name of the man I am looking for his service record/s is 
Victor James Wickens  (name could be spelt Wickins)
His date of birth - 10th March 1926 - London - Poplar
Date of Death  - 11 April 1994 - Lewisham

I would be so appreciative if anyone could help me out.  I'm happy to pay and I'm also happy to reciprocate in any way for anything that may be required here in Australia not available online.

Once again thank you for taking the time to read my request.
Cheers
Janette Griggs -  Beautiful day down under "not too hot - just right"

[StevieSteve]

I need an excuse to get down there to renew my card and see what's changed since lockdown so I'll have a look for you.

[Littletoot]

Hello Stevie Steve
I am so appreciative that you have offered to do this for me.   Please let me know how much I owe you.  I would love to be there right now - love London, love England.
Thankyou Thank you Thankyou
Janette

[StevieSteve]

Hi Janette

I'll let you buy me a pint next time I'm passing by Australia...

Hopefully I'll be able to get there next week (TNA, not Australia)

[Littletoot]

Thank goodness you qualified that statement, I was about to get ready for guests - which would mean cleaning the house - waste of time,  I would rather be doing family history.
Thanks again no rush,  will definitely get that pint to you some how!!! Qantas want $2300 return which is a lot more than what I paid in 2019 - just prior Covid.
Janette

[StevieSteve]

Hi Janette

Booked up for 4th Feb.

Access requirements mean that I don't see the record but the staff take a photocopy presumably in case there's anyone in there still alive.

Phone camera's pretty good so should be able to send you a decent electronic copy.

Till then...

[StevieSteve]

Hi Janette

I've got scans back from the entry for BT 382/3040 (apparently if you're in one file, you're not in the other)

If you send me a Private Message with your email address, I'll forward it on to you