FindMyPast BlackFriday Deal - doesn't work!

[bugbear]

There's a 25% off code running - with promos on Twitter and Facebook.

I have used FindMyPast before (so I have an account) but my sub is expired.

But if I try to use the discount on my account, it doesn't work - I always get a "15% loyalty discount" instead of the 25%.

I've tried following the links from the advert when logged in, following the link, THEN logging in, and typing the code on the subscribe page.

Same result in all cases. If I try to get a discount on a sub for my existing account, I only get 15%, not 25%.

Anyone had better results?

[bugbear]

A montage - there's a link on their "front page" now, note that I'm logged out.

So I click, and get a lovely 25% discount on "12 month pro" which is what I want. <click>

I then log in ... and the last image shows the result. 15%.

[phil57]

Yes I found the same. You can click the cross next to the "15% loyalty discount applied" message after you have logged in, and it removes the loyalty discount and gives you a box to insert an offer code, but it wouldn't accept "25OFF" when I tried, which is the discount code advertised on the main page.

I read a post on the forum here yesterday I think, from someone who had found the same, phoned FindMyPast customer service and managed to get the 25% discount applied.

Personally, after considering the amount of time I had spent trying to get it to work, and the time I might spend phoning CS, I just gave up and renewed at the 15% loyalty discount as usual. But the additional discount is around £18 on the Pro subscription, so it depends how badly you want it versus what you consider to be the time/cost benefit

[Footo]

The gift subscriptions have 25% off too. Maybe you could gift yourself a sub…

https://www.findmypast.co.uk/gift-subscriptions?user-origin=footer&promocode=gift

Give your loved ones the gift of their past this Christmas, with 25% off selected gift subscriptions in our Black Friday sale from now until 10:00 am (GMT) on Friday 9 December.


Edited to add

https://www.findmypast.co.uk/help/articles/5659279786397-how-do-i-buy-a-findmypast-gift-subscription

Unlike standard Findmypast subscriptions, our gift subscriptions do not auto-renew. Your recipient’s access to paid areas of the site will end when your chosen subscription expires. If they wish, they can continue their family history journey by entering their billing details and becoming a paying subscriber at the end of their gift membership.

It’s worth remembering that if the person you’re buying for already has an active Findmypast subscription, you should wait until it ends before buying them a gift subscription. They won’t be able to redeem a gift subscription if they already subscribe. We currently can’t transfer a gift subscription to someone else.

[KGarrad]

Does a Black Friday deal work on a Sunday? 

[Alexander.]

I had the same problem. I contacted FindMyPast and they sent me a different promo code to use, which worked fine for 25% off.

Not sure I should post the code publicly, but I can PM the code to anyone who wants it.

Alexander.

[bugbear]

I had the same problem. I contacted FindMyPast and they sent me a different promo code to use, which worked fine for 25% off.

Not sure I should post the code publicly, but I can PM the code to anyone who wants it.

Alexander.

Confirmed as working at 22:40.

Good luck to others, and thank you Alexander

[Roobarb]

I was trying to keep my Pro subscription and apply the 25% discount but all I got was a box to click for an upgrade. I wrote to FindMyPast and today they sent me a code for the 25% (happy to share).

Many thanks Phil57 for the directions as to how to apply this, I'd have still been scratching my head otherwise. Discount successfully applied to Pro subscription. 

[jc26red]

I’ve just had an email from FindMyPast to an email address I no longer use for FindMyPast offering me 40% discount on 12 month plus and pro subscriptions. Offer ends December 9th

Code SAVE40

I think it will only work if your sub has already lapsed.