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Author Topic: Problem with UK wills and probate service  (Read 3265 times)

Offline carom

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Re: Problem with UK wills and probate service
« Reply #9 on: Thursday 24 November 22 17:05 GMT (UK) »
I tried a couple more times to get wills and probate to accept a credit or debit card without success.
Their latest suggestion is that I apply for a postal search using a cheque or postal order. The process then takes 8 weeks.
I hadn't realised that postal orders even existed anymore!
Looks as if it might be the only option.

Offline carom

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Re: Problem with UK wills and probate service
« Reply #10 on: Friday 07 April 23 14:31 BST (UK) »
Can I just check if anyone has successfully downloaded a will recently? I now have 2 wills in my basket but on trying to pay get a message that the card number is incorrect or incompatible. Even got my husband to try with same result.

Offline Watson

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Re: Problem with UK wills and probate service
« Reply #11 on: Friday 07 April 23 15:37 BST (UK) »
I downloaded one about 4 weeks ago.  All was OK.

Offline Deirdre784

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Re: Problem with UK wills and probate service
« Reply #12 on: Friday 07 April 23 15:54 BST (UK) »
I ordered 2 a few weeks ago, no problem then, one digitised so arrived almost straight way, the other a few days later.
CARDIFF:Lord,Griffiths,Barry,Cope,Mahoney ~ PEMBROKESHIRE:Griffiths,Rees,Owen,Thomas ~ ESSEX:Lord,Foreman,Hatch ~ SOMERSET:Lord,Cox,Hockey,Linham,Bryant ~ STAFFORDSHIRE:Cope,Elks,Hackney,Gallimore,Davenport ~ SUFFOLK:Lord,Lockwood,Hatch,Rix,Foreman ~ IRELAND:Barry,Meany,Cummins,Grogan ~
PONTYPRIDD:Leigh,Brooks,Adams,Davies,Thomas ~ KENT:Leigh ~ CHESHIRE:Adams,Tudor,Illidge ~ DENBIGHSHIRE:Edwards,Bolas ~BRECON:Leigh,Thomas,Davies ~SOMERSET:Adams,Keitch,Bridge ~ABERGAVENNY:Minton ~ MERTHYR:.....

Offline carol8353

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Re: Problem with UK wills and probate service
« Reply #13 on: Friday 07 April 23 15:57 BST (UK) »
Quote from: carom on Friday 07 April 23 14:31 BST (UK)
Can I just check if anyone has successfully downloaded a will recently? I now have 2 wills in my basket but on trying to pay get a message that the card number is incorrect or incompatible. Even got my husband to try with same result.

Whne you enter the card number,make sure that you've gone as far back to the left hand side before starting your long number,otherwise the website reads it as starting with a 0.
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Offline carom

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Re: Problem with UK wills and probate service
« Reply #14 on: Friday 07 April 23 17:13 BST (UK) »
Thanks, order finally accepted and wills pending. Think it may have had something to do with an adblocker I was using.
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