uploading dna to my heritage

[lisalisa]

So the results arrived and I paid the £35 to unlock the tools - it is  very limited if you don't do that.

Maybe someone can explain this, when I look at shared matches, some matches don't have the icon for the chromosome browser, why not?

I have been looking at some matches where I either already know or can see the family line and shared ancestor, and yet no chromosome browser.

thank you   

[CorleyMiller]

These icons indicate that the shared matches have triangulated segments

See link:
https://www.myheritage.com/help-center/en/article/how-can-i-find-triangulated-dna-segments

[hurworth]

So the results arrived and I paid the £35 to unlock the tools - it is  very limited if you don't do that.

Maybe someone can explain this, when I look at shared matches, some matches don't have the icon for the chromosome browser, why not?

I have been looking at some matches where I either already know or can see the family line and shared ancestor, and yet no chromosome browser.

thank you   

If you can't see the shared segments with some matches it is probably because the match has not paid to unlock this,  or they have unlocked but have turned the feature off.

[lisalisa]

thanks for the link and the advice.

very much learning as I go with the chromosome browser.