Ancestry SideView Technology to be Extended

[ikas]

Thanks for this information. I may take your advice and message Ancestry and see what they say.

Let us know how you get on. There are a few of my matches that I exchange emails with that are in the same position.

[Cell]

I came on RootsChat to post to query why  I don't have access to this new Side View feature, but most of my cousins have. I was wondering if I needed to do something but was dismayed to read a previous post saying that some people will not be able to access this until February 2023. How can it be so random and why is it taking so long?

Genie, I haven't got it yet either, if it's any consolation , nor has the other kit I manage. Perhaps we are in the minority ? ( it  seems that most here on rootschat have it ?)

On the bright side feb 2023 is only  a few months away, so not  a long wait ,if that Feb date is correct.
Kind regards

[Gadget]

Please, could anyone tell me how I correct an assignment to unassigned when I think they have wrongly allocated a match.

Thanks

Gadget

PS - at the moment, I just ignore the label and stick to my own findings and colour coding.

[Kaybron]

Cell and Genie, I also have not got the latest technology which I have read so much about on this forum.  It is disappointing that it is taking a while to roll out and it would be interesting to know what criteria Ancestry's is using for their customers to receive this.

Regards Kaybron

[crisane]

I don't have it either.
Cris

[Cell]

Cell and Genie, I also have not got the latest technology which I have read so much about on this forum.  It is disappointing that it is taking a while to roll out and it would be interesting to know what criteria Ancestry's is using for their customers to receive this.

Regards Kaybron

Hi,
Who knows, but I don't think the critera is based  on length of time someone has been a customer of theirs. ( I've had an annual sub with ancestry well over 10 years , around 15 years maybe, and maybe coming up to  two years with my  DNA )

Perhaps it's  based on location ,what country  you are in ,or maybe it  is just pure pot luck .

Or perhaps our DNA are very, very special cases and are a  total enigma to them  , and they need a lot more time to decipher ours lol

I am really not too bothered. I can tell which side maternal or paternal that most  of  my matches are from by colour coding.
 I also have the bonus of of having two parents from different countries which makes it a lot easier for me too.

 Hopefully when it gets to be our turn,  they may have  ironed out some of the flaws  with the system that some others seem to be having.

Kind regards 

[LizzieL]

I got the new technology quite early on in its rollout, I've been a member since 2005 and did my DNA test in December 2018. OH got the new technology about 10 days after me. He joined Ancestry in Dec 2018 when he registered his test, but his first test failed so he had to do a repeat, so didn't actually have results until almost two months after mine came.
So it doesn't seem to depend on location, our tests were registered within a few days of each other, but I joined Ancestry 13 years before he did, so long service might be the factor. The other possibility is how often you sign in. I sign  in on most days, to check new matches, OH is much less frequent.

[phil57]

Please, could anyone tell me how I correct an assignment to unassigned when I think they have wrongly allocated a match.

The only option I can see is from the top of the DNA Matches page, where it says, "We've split up your matches by the parent they're related to - but we're still working out a few kinks. If something doesn't look right, let us know!" followed by a link to submit feedback.

Whether they will reset the individual for you, I don't know, but as they say they are still ironing out a few glitches, if you are certain that the allocation is wrong you ought to let them know anyway, as it may help improve the system.

[Pheno]

Please, could anyone tell me how I correct an assignment to unassigned when I think they have wrongly allocated a match.

Thanks

Gadget

PS - at the moment, I just ignore the label and stick to my own findings and colour coding.

Gadget, I think it is the system.  Since sideview I have reassigned some of my unassigned matches as I knew which side they were on.  However, despite the fact that my matches have been the subject of 2 updates since I originally had the feature these formally unassigned matches have steadfastly remained in the unassigned category - despite the fact that it says that updates are pending.

I think therefore it is not that you can't unassign them but that the system is not taking any notice of the fact that you have.

May be wrong though - perhaps someone else has an idea.

Pheno

PS if they are incorrectly assigned why do you want to unassign them - why not reassign to the other side?