Ancestry £5 a month offer again

[phil57]

I wish the link would work for me. I've used it before, but now despite trying for at least two weeks I get only the 1 or 6mth sub. page and it's so frustrating when it clearly does still work! I don't understand how a link can lead to different pages. 

It's worth trying again whilst using your browser in Incognito or Private mode. Remember to log in as a guest, but using the private browser mode will bypass any cookies or history that Ancestry may be tracking from your previous visits.

[Isabel H]

It's worth trying again whilst using your browser in Incognito or Private mode. Remember to log in as a guest, but using the private browser mode will bypass any cookies or history that Ancestry may be tracking from your previous visits.

Thanks, I've already tried that, as well as following all the advice on the other thread.

rosie99, Thanks, I know, but it's proving remarkably resistant to all my attempts to access it.

[*Sandra*]

Are you logged in as a guest Isabel then clicking the link :

https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct

Frustrating as it can be, it seems that if you persevere it will eventually work for you.
We had an update yesterday that the offer was still available.

Best of luck
Sandra 

[Isabel H]

Thanks, Sandra.
Yes, my previous sub. expired a couple of months ago and I am logged in as a guest. I'll keep trying, but so far the link doesn't lead to the offer page no matter what I do.

[*Sandra*]

Just to check - you are opening two separate tabs- logging in to ancestry as a guest and then on the other tab clicking "get started" on the worldwide subscription offer ?

https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct

Sandra

[Isabel H]

Yes, I open 2 tabs, and am logged in and showing as Registered Guest in the account settings.

https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct   does not take me to the half-price offer page. It goes to the page offering only 1 and 6 month full-price subs.the same one that appears if you click Subscribe on the new homepage.

It doesn't say "Get started" anywhere on either tab.

I've tried all the suggestions here and on the earlier thread with the one exception of trying from a library. I'll give it a go and see if that works for me.

[*Sandra*]

Isabel - another thought    Have you removed your card details ?  It may work if you take those out, even if your putting the same card details in when you get the correct link.

Fingers crossed.

https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct

Sandra

[Footo]

My sub ran out today and offer still works for me although I’m not renewing just yet.

[Isabel H]

Footo, I'm so envious!

Isabel - another thought    Have you removed your card details ?  It may work if you take those out, even if your putting the same card details in when you get the correct link.

Fingers crossed.

https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct

Sandra

I went to the library this afternoon and tried from there, with the same result as before.
I tried to remove my card details as you suggest, but the only options are to update with a new card or leave as it is.  I tried putting in the same details as before and clicking update, which someone else said seemed to have prompted the link to work. No joy.
I've tried different browsers, incognito mode, other devices (husband's too), different times of day, cleared the cache, allowed pop-ups (as blocking them stopped things working once before on another site). All to no avail.
I appreciate your continued attempts to help, Sandra, thank you, but sadly the link isn't taking me to the offer page no matter what I do, although several Rootschatters have succeeded in the time I've been trying, so maybe there is still hope.