probatesearch website

[melba_schmelba]

So it is looks like no doubt millions have been spent on a new website, which has had no proper testing, or checking for completeness and accuracy. Will anyone apologize? Will the taxpayer be reimbursed ?

[dawnsh]

The article in the link states that some records are " missing". This includes that of William Ewart Gladstone. Well all I can say is that it took me  a couple of minutes to locate his record by simply using a wildcard. Searching for Gladstone in 1898 produces no results but searching for Glad* produces 2 pages, his being on the second page. I also think that when a search produces pages of results it is wrong to assume as things stand that they are going to be in alphabetical or number order!

William

Which reminds me, the calendar pages were indexed by 1st three letters only which is why the old system returned so many pages.

Based on that, I searched for my gg-grandfather's will in 1933, searching on the 1st 3 letters of his surname returned too many pages, adding in a 4th letter reduced the number of pages down to four but in the sequence 324, 323, 325, 322.

Moving onto 1934, the 4 pages were in the order 333, 334, 335, 332

A step forward for me but we shouldn't have to find a work around.

A search on the full surname of 5 letters still gives no pages.

[dawnsh]

A search upto and including 1996, will only work for the 1st 4 letters of the surname.

Once you get to 1997, you can put in the full surname and then the advanced search kicks in and you can add in more information.

[garden genie]

They are getting there gradually. At last the missing 'My Orders' link has appeared on the black header with the others. (Not 'my documents' as it said in their email.....)
Of course it did say "There is a problem HTTP/1.1 500 returned - please contact your administrator" but that is their problem not ours so I will let it pass! It did not stop me swiftly downloading the ones I have been waiting for all this time.
Now, dare I order another one or not? 

[dawnsh]

I wouldn't, give them another week to get the site up and running properly and let them clear the backlog of order before adding to the pile.

[mezentia]

There are so many problems with this new site that, as an application designer in a former existence, I would be embarrased beyond belief if I had anything to do with it. Before finding this thread I had already posted a number of problems that I've found:

https://www.rootschat.com/forum/index.php?topic=858846.0

I forgot to add to the list that the folio field on the order form cannot be left empty - I use a space or a full stop.

[AngelaR]

Good news - partially!

I received emails on the 24th and 25th January to say that the first and then the remaining 2 wills I had ordered had been delivered.

When I went onto the site this morning I found that the first one was indeed there (I had in fact downloaded it the day before the site went down!) but that the other two were still "pending".

There was also still nothing in the "Expired Wills" section, so perhaps they are gradually catching up?

[Ray T]

I haven’t read the 7 pages of comment here but a search for Roberts in 1988, yesterday, returned an alleged 40 pages of results and surprise, surprise none of them was available to be viewed!

[AngelaR]

If you click on one of the pages to magnify it, RayT, an order form appears for you to b able to order it.