I am having the same problem with the probate register, i ordered a will nearly 3 weeks ago, i had an email to say it was ready to view clinked the link to view, but couldn't view as it was down for maintenance, and that the site would be back up 3rd Feb at 3pm, went on site still couldn't tried again this morning, came up again with site down to due to maintanence.
when the site is properly back up and running will i have to re order the will, as you only have 30 days to view and save, or does the 30 days start from when it is downloaded, which obviously I haven't been able to do yet.