Ancestry DNA Delay - No New Matches

[QueenoftheWest]

Hi,

Has anyone else not received any new matches for several days? I manage my mother's DNA test and usually she gets 1-2 a day but now there have been no new matches for at least 5 days, maybe a week.

I was wondering whether they have stopped releasing the results over the Christmas period. I bought my father a DNA test in November and everything was going really well until the 21st December, when the kit successfully hit the 'DNA Analyzed' step, but hasn't moved any further since then. This is very different to my mother's kit, which went from 'DNA Analyzed' to 'Results ready' in less than 24 hours.

I called Ancestry to make sure there wasn't a problem; they said it was all fine and the results should be ready soon. I was so hoping I could have the results to show my father at Christmas, but it seems like that won't be the case (unless, by some miracle, it arrives tomorrow).

I just wanted to see whether anyone else is experiencing the same problem, or whether it is just my kit.

Queenie 

[Romilly]

No, you’re not alone!

I too haven’t had any new DNA matches for over a week now.

Perhaps they’re saving them up as a Christmas present for us?

Romilly 

[QueenoftheWest]

No, you’re not alone!

I too haven’t had any new DNA matches for over a week now.

Perhaps they’re saving them up as a Christmas present for us?

Romilly 

Thanks, Romilly - that's a relief! I was concerned that my father's test had failed, but it seems like they are just going to release all the results as a batch. Would be a great Christmas present! Fingers crossed 

Queenie 

[CorleyMiller]

Mine is showing 22 is the last 7 days, although none in the last 24 hours

Probably more than I'd expect at this time of the year, if I didn't get many around mid Feb to mid March then I'd be a bit concerned.

[Jebber]

I haven’t had any new ones for several days, that happens sometimes, it’s nothing to worry about.

[QueenoftheWest]

Thanks everyone. I looked on another forum and people are saying that Ancestry are currently not uploading the results for kits which finished analysing after the 21st December (like my father's).

Queenie 

[Ruskie]

You should count yourselves lucky. I’m on FTDNA and My Heritage and am lucky to get one new match a month …. or longer. 

[Gadget]

I had quite a few Ancestry matches earlier in the week but none in the last couple of days.

My Heritage and 23andme are still finding matches.

[Romilly]

At the moment I seem to get pages of new matches on My Heritage almost every day!

Most of them are quite low cMs levels though…

Romilly.