MyHeritage Default tree

[davidgp]

I recently uploaded my Ancestry DNA results to MyHeritage paying the one-off fee. Got all the discoveries and matches but decided to take up the half-price offer of subscription.

At this point I had my DNA/GEDCOM tree and a new tree with one person (me) which seems to the the place other users get steered to (they see my DNA match to a tree of one person not my GEDCOM tree of 7,000)

Fatal error this morning - I updated my GEDCOM tree by replacing it with an updatedcopy of my Ancestry tree. I now have a DNA linked tree of one and a GEDCOM tree that has been consistency checked by MyHeritage but which will not generate Smart matches or discoveries.

How do you link these tree as you cannot import a GEDCOM into you one person tree?

[Gadget]

Hi

I'm not quite sure what the problem is as I have two trees and both generate smart matches.

In the top left, you should see a tab with the name of your currently viewed tree. Click on that, which then becomes the 'active' tree. It will show smart matches for that.

[davidgp]

The top left tab always reads ****WebSite which is the account generated when I subscribed and contains one person. I cannot pop the tab down or change trees there. If I go to the Family Tree > My Family Tree menu I can choose which tree to look at but the top left of the screen never changes.

Just as an aside when I click on the Smart Matches button I get a page saying you have no matches > Go to Your Tree - clicking that always goes back to the one person tree created when I subscribed not the GEDCOM tree I uploaded to support my DNA test results.

It looks like MyHeritage is not linking my recently uploaded GEDCOM to anything and thinks I have a one person tree attached to my DNA that I need to expand.

I've looked at the MyHeritage help pages but cannot find anything about linking a GEDCOM to a default tree.

[Gadget]

A while ago, I deleted one of my trees and then uploaded a new gedcom. That seemed to work as it replace the old tree. I did delete the old tree before I uploaded though.

[Gadget]

Just been investigating some more;

Try clicking on your name.
Then go down to My Sites. This should open a site page with your site name.

Bottom Left there is a 'create another site'  Click on that and create a site for your new tree.

[davidgp]

Had a go as you suggest - now the top left tab comes alive with the alternative website and I can imported my GEDCOM to start a tree on the new site. I'll report how I get on.

[Gadget]

Hope it all goes well. It should.

Fingers crossed 

[davidgp]

I've let things lie fallow for a couple of days - though I have DNA matches to my new GEDCOM, there are no Smart Matches, Record or Person Discoveries of any kind - clicking on the discovery icon get the "We haven't found any Discoveries for you yet." message.

Seems like some kind of 'punishment' for having changed my mind!

[Gadget]

That seems very odd, David. I think there must be an error somewhere. It might be worth contacting them about it.