Thanks Jebber, something I have learnt
LM
Some authorities are better than others at being helpful, but as public cemeteries and crematoria are their responsibility, if they don’t hold the records themselves they should be able to say do hold them.
Years ago I contacted a neighbouring authority to locate my grandmother’s grave, I knew the cemetery but not the location of the grave, which I knew had no headstone. They responded with a map showing the position of her grave, and offered to arrange for someone to meet me and show me the exact spot if needed.
That was before WDYTYA and other programmes caused a dramatic interest in Family History, and a flood of requests. Nowadays it is more common to find they charge for the information, which is understandable.