FindMyPast New Pro Membership

[Ellenmai]

I have received an e-mail from FindMyPast informing me they have upgraded my membership from the Britain 12 months to the New pro Membership & as my subscription isn't due at this time, I take it it will be at no extra cost to me. Today I thought I would try it out for USA research only to find when I click on a result a page comes up asking me to upgrade me subscription & they recommend Pro 
Has anyone else had this problem?

[Pheno]

I have had an email but its from Find My Past not Ancestry.

Is that what you meant?  I haven't actually tried it out yet but from your message I assume it has been upgraded in name only and not to give access at the current time until we pay the higher sub on renewal.

Pheno

[Ellenmai]

Sorry Pheno your right it should have been Find My Past  I will amend my question. They have now sent me three e-mails asking the same thing " What did your recent rummage in our military records reveal". I think I will ask customer services what's going on.

[JenB]

I received the same email telling me that

Your Britain 12 month subscription has now become an access-all-areas Pro subscription.

Your new Pro membership will continue to provide everything you currently enjoy in your Britain 12 month subscription, along with;

Irish records and newspapers – the largest collection online
Extensive family records from USA, Canada, Australia, New Zealand and beyond
New Private Messaging – connect with other Findmypast members to chat about shared ancestry

However if I try to access anything other than British records I am invited to pay an additional subscription to upgrade to Pro membership.

[Ellenmai]

How annoying JenB  What are they playing at? I have sent an e-mail & will let you know what they have to say if & when I get a reply.

[AllanUK]

Yes, email received this morning. Eager to look at the Canadian records, I was disappointed to be asked to upgrade at appropriate cost. The email implies that we could access these records without upgrading.

[Gadget]

I transferred to the Pro sub in March 2018 and it seems the same now - all access.

By the subscription amount in the account entry, it seems that it must have been a special offer then at £88.12 compared with £101 for the previous year (for Brit only)  but is higher now!

[Christine53]

I received a similar email this morning and in the light of what's being said here I've just being trying a few searches to see what happens. Nothing has changed for me and I'm able to view everything as before.


Edit : I expect my subscription to increase when the time comes , with a possible further payment for the 1921 census.

[LizzieL]

I got same email earlier and also asked them to explain why, despite them saying my account has been automatically upgraded, I can't access today any more than I could yesterday

Pro is now showing as £159.99 per annum, about 60% more than I paid on my last sub renewal for Britain 12 month sub. Since I so rarely need anything outside Britain, not worth paying the extra for. I don't think I'll bother to renew when it comes due in September, if Pro is the only alternative.
Probably a way to rake in more money ahead of 1921 census being available