Tsk, tsk. ONS. Summing up for me, I applied for a paper form 11th March. Nothing arrived by Friday19th, so I sent THEM a reminder. Little was I to know it would be delivered Saturday morning(20th). Form posted Sunday pm(21st). Then, Wednesday last, the second one arrived - I shall keep that as a souvenir. I've already had a reminder letter the form was still outstanding, but was it for the first one, or the second!?
ONS and no doubt, the highly paid civil servant in charge, had 10 years to get the system in-gear, so that they recorded on their database when a household had requested and supplied with a paper form. Presumably, he/she will soon be quietly retired and given a 'Gong' in appreciation.