GRO website - problems?

[kiwihalfpint]

My shortcut didn't work, knew there was a link on here somewhere and went through that, which worked fine in the beginning.


Cheers
KHP

[BushInn1746]

Clicking on that link gives me this

I would not click on any "Reload" nor any other button offered on a warning page (as shown in the scan, attached to the reply in the quote Reply #33).

Hackers have been known in the past to display a web page or pictures, over an, or with an Official UK website page.

Mark

[rosie99]

There does not seem to be any pattern as to who can access ie which browser / computer /ipad I can get in with some devices and not others, others cannot get in using the same   

[carol8353]

hard to see how to give "Feedback" if one can't log in at all!

You can email them on certificate.service AT gro.gov.uk

Replace AT with @

[mckha489]

Thank you.

[heywood]

Received this response which has been mentioned I think before:

Thank you for your enquiry.

A small number of customers are reporting they are being prevented from accessing our site to place orders and accessing PDF’s.
 
We apologise if you are affected and are currently seeking to resolve this issue as soon as possible.

[Davedrave]

I cannot access the website on iPad with either Safari or Chrome. However, today I did get into it on my laptop using Chrome. I was then instructed to put a code number into it before it would work. I managed to order records OK. I think this requirement to input the code number was because the email that is linked to my login from my laptop is not the same as the email I have been using on iPad (which is the email I’d been using successfully on my iPad only last week to order pdf’s

[BushInn1746]

I cannot access the website on iPad with either Safari or Chrome. However, today I did get into it on my laptop using Chrome. I was then instructed to put a code number into it before it would work. I managed to order records OK. I think this requirement to input the code number was because the email that is linked to my login from my laptop is not the same as the email I have been using on iPad (which is the email I’d been using successfully on my iPad only last week to order pdf’s

Hello

I've had no code and simply logged in today, on the usual GRO gov.uk page with my old email, I've always used to log-in with.

Mark

[Jebber]

I suggest everyone tries the site now, the problem may be fixed.

I wasn’t having any problems when others did, then  suddenly I was  unable to get in on my iPad for about five days, this morning I have had no problem at all, straight in  from the usual link on my iPad.