All my ThruLines ancestors are "Potential"

[brigidmac]

Wow id not seen those DNA settings for trees
Have changed settings for my mums tree
Will see if I get more or less green potential s

I will also practice switching dna to a diffèrent tree and back pheno
I remember doung that years ok to see if there were any links to nanas adopted family which I had on a separate tree.
But im always petrified of losing the dna data if I get it wrong.

Are your thru lines working now britgirl ?

[Britgirl]

Are your thru lines working now britgirl ?

No, in fact going through all my smaller matches before Ancestry removes them ( ) I've noticed that because they're only showing as 'potential' ancestors, when  a Common Ancestor is flagged within a match it can't identify which one it is - so the common ancestor function isn't working because of it either! 

[Pheno]

My reaction would be to add all these potential ancestors, if you are happy that they are correct.

In this way thrulines might start working again (and common ancestors).

Pheno

[Britgirl]

My reaction would be to add all these potential ancestors, if you are happy that they are correct.

In this way thrulines might start working again (and common ancestors).

Pheno

Good idea! It bugs me to know what the cause is though!
I'll take a deeper look when I'm not so busy trying to save those distant matches!

[Britgirl]

Oh dear oh dear!!
I accepted the potential matches for my mum's parents using her own tree from the hints.

The good news is she now has pink and blue parents in ThruLines.
The bad news it it seems to have removed all the people I had entered onto her tree - in her account -  and now it shows just mum and her parents only! 

However, if I look at her tree from my account the people are still all there - almost as if there are now two trees with the same user name! 

And the DNA Discoveries ThruLines Icons setting is still off and greyed out in both accounts!

Sigh - I can see me just deleting both hers and dad's trees and starting again!   

[brigidmac]

Sometimes it takes time for parameters to adjust aftwr changes

[Britgirl]

Sometimes it takes time for parameters to adjust aftwr changes

Yes, I'll wait at least 48 hours to see if anything happens first - though they say it can take a month for some things to sort out!

[Britgirl]

Sometimes it takes time for parameters to adjust aftwr changes

Yes, I'll wait at least 48 hours to see if anything happens first - though they say it can take a month for some things to sort out!

Well that didn't take long! I now have no ThruLines for my mum at all - anywhere!! 

I give up! Will delete the lot and start again at some point when I've regained the will to live!

[Britgirl]

So I deleted the "potential" parents I'd clicked on for my mum and the people in her tree have reappeared!!!

So basically I'm back to where I was at the start of this thread - or at least I will be when (hopefully!) ThruLines reappears tomorrow with all her "potential" ancestors back in place!