Author Topic: Why Do People Pay For An Ancestry DNA Test But Fail To Respond To Messages ?  (Read 15291 times)

Offline kob3203

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Why Do People Pay For An Ancestry DNA Test But Fail To Respond To Messages ?
« on: Wednesday 09 October 19 01:53 BST (UK) »
Now I thought that the main purpose of taking an Ancestry DNA test (i.e. the ones targeted at matching your DNA with potential relatives) was to help put you in touch with those potential relatives.

But several posts on this forum seem to indicate that people often get no response when trying to make contact.

So why do you think that people fail to respond to enquiries from potential relatives ?

Here's a shortlist of the reasons I can think of:

  • The person is interested in family history but...
    • ...they've died
    • ...they didn't realize that they needed an ongoing subscription to make full use of the service
    • ...they received so many "We're related, can you tell me everything you know?" emails that they got fed up and no longer respond
    • ...they only look at their family tree once a month/year

  • The person simply isn't interested in family history but...
    • ...they were given the DNA test as a present

Which do you think are most likely ?

Can you expand on any of these, or think of any other reasons ?

And what suggestions do you have if the most promising lead you've come across is one of these people ?
Most roots researched back to the early/mid 1800s. Years noted as 'pre' refer to my direct ancestors, although I'm interested in any relatives:
Mitchelstown, Co.Cork: CORBETT (pre1935), SWEENEY  (pre1935), CUSACK? (pre1894), KEYS? (pre1894)
Mallow, Co.Cork: BROWNE (1895-1935)
Caher, Co.Tipp: BROWNE (pre1895), PURTELL(pre1895)
Cashel, Co.Tipp: FANNING (pre1886)
Llanelly, Carms: GRIFFITHS (pre1934), REYNOLDS (pre1901), WILLIAMS (pre1934)
Ton Pentre, Glams: LEWIS (pre1901)

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Re: Why Do People Pay For An Ancestry DNA Test But Fail To Respond To Messages ?
« Reply #1 on: Wednesday 09 October 19 02:11 BST (UK) »
Not the case for us.

We simply wanted to know our origins beyond the limited family trees that we had found.

As it turns out those origins have radically changed as Ancestry has updated its database.

We do not keep in touch with first Cousins so 3rd and 4th Cousins have no chance.

I did ask three first and second Cousins for help and info but they were not interested.

Offline philipsearching

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Re: Why Do People Pay For An Ancestry DNA Test But Fail To Respond To Messages ?
« Reply #2 on: Wednesday 09 October 19 02:45 BST (UK) »
I sometimes wonder how many people are seduced by the advertising.  Websites tend not to explain at the outset the amount of research and evaluation will be needed - they craft their advertisements to make the process appear easy.

There have been posts on Rootschat mentioning how some people subscribe to a paysite believing that all they need to do is type in their name and they will be given an instant tree.

There are doubtless people who have invested in a DNA kit hoping for a quick and easy way to contact descendants of unknown ancestors or find new cousins - they do not realise the technicalities involved in interpreting DNA results and how distant matches might be.  These are the people most likely to give up easily.

(There may well also be some people who will happily take but never give information).  >:( >:(

A few years ago my daughter offered to buy me a DNA kit for Christmas.  I did some research into how matching worked and decided that I would need to invest many hours in understanding the process before I could begin to interpret results, then I would need to spend much more time finding spouses (and perhaps also children) for all the siblings of the ancestors I had found in my direct line.  Regretfully, I decided that this would require much more time than I could spare (so she bought me a new lawnmower :D :D).
Please help me to help you by citing sources for information.

Census information is Crown Copyright http://www.nationalarchives.gov.uk

Offline Kaybron

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Re: Why Do People Pay For An Ancestry DNA Test But Fail To Respond To Messages ?
« Reply #3 on: Wednesday 09 October 19 03:47 BST (UK) »
Some are only interested in Ethnic background and not really interested in making contact with relatives.


Offline Ruskie

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Re: Why Do People Pay For An Ancestry DNA Test But Fail To Respond To Messages ?
« Reply #4 on: Wednesday 09 October 19 04:44 BST (UK) »
Some are only interested in Ethnic background and not really interested in making contact with relatives.

This is the angle Ancestry DNA ads push, so I think a large proportion just want to know their ethnic percentages.

Similarly with the ads for the Ancestry subscription - they say you can enter your name and find your family tree. People believe them.

The ads work.

Ancestry have the biggest ad push for DNA tests and consequently they are the company with the largest number of participants. I’ve never seen ads for other DNA tests on TV.

Added: Philip, yes understanding DNA is a whole different world, and can take a long time (or forever or never if you are anything like me) to fully grasp, but once you take a test and you have the results and you can take as long as you want/need to understand and interpret them. It’s a gradual learning process I think and you don’t need to spend months or years studying the subject prior to taking the test. It may even be easier and more interesting/rewarding if you can learn from your own results.  :)

Offline Ruskie

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Re: Why Do People Pay For An Ancestry DNA Test But Fail To Respond To Messages ?
« Reply #5 on: Wednesday 09 October 19 05:14 BST (UK) »
On the flip side, I have a 3rd to 5th cousin match who is very keen to workout how we connect. He has tried to help me with research suggestions but I found nothing.

I know which side of my family he matches but I only have a handful of names on that branch of my tree. His family come from a different part of the world from mine.

I really believe we have no chance of working out who our distant common ancestor was. He has contacted me numerous times, but I really don’t have anything more to offer.

Offline barryd

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Re: Why Do People Pay For An Ancestry DNA Test But Fail To Respond To Messages ?
« Reply #6 on: Wednesday 09 October 19 05:28 BST (UK) »
I have a problem I am a genealogical genius but lack advanced computer skills. Moved my old PAF file of about 10,000 names over to family search a year or so ago. Took me a few months under the direction of a computer expert who knew what he was doing. Same with Ancestry DNA. Had my Ancestry DNA Test but rarely check it.





Offline hurworth

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Re: Why Do People Pay For An Ancestry DNA Test But Fail To Respond To Messages ?
« Reply #7 on: Wednesday 09 October 19 06:21 BST (UK) »
I think that some people receive the message from the Ancestry system in their e-mail Inbox but don't understand that they need to log-in to Ancestry and reply from there.

Instead they hit 'reply' from the e-mail programme and their reply disappears into the ether. 

Offline mckha489

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Re: Why Do People Pay For An Ancestry DNA Test But Fail To Respond To Messages ?
« Reply #8 on: Wednesday 09 October 19 08:12 BST (UK) »
I have been told by someone who “knows all about it”  that if you have a DNA test you can find out where your forebears came from “down to the road” !!!!!

Thus saving one from having to do any research whatsoever.  There must be an awful lot of disappointed people out there.