Have I waited the longest for my 1.50 wills??

[Cavanaghs]

Dear Deirdre,

Have you had a response from the probate service via your query re your missing will. I also got a similar message that there was no will though there are 2 references to the will in the annex!

Or could it be that the problem is that the missing "wills" were judged invalid and set aside? That might explain it..

Thanks.

[Deirdre784]

Sadly nothing more, but as the wills are still taking ages (a friend has just had 2 from August), i thought i’d wait and contact them again when things had quietened down (hope they will eventually, though there doesn’t seem to be any pattern in delivery - i ordered wills for 2 deaths within 6 weeks of each other, same area, one arrived within 2 weeks, the other a month later).

[groom]

Well I had a response which said

"Good afternoon,
 
We apologise for any inconvenience created.
 
We are arranging to send  requested copy will to you asap. "

That was the 19th December and I'm still waiting.

 

[Cavanaghs]

Thank you Deirdre, Thank you groom!

I will query my document then and try to learn some patience!

[BumbleB]

I can beat you, groom, on that score - I had that same message on 16 December, AND I had to ask the same question twice to get that far (3 and 10 December).  That was after ordering the same will twice and been refused.  The second time I had taken a snip of my order so I knew that I hadn't mis-ordered, and when I received the second refusal I contacted them and quoted exactly what I had ordered.

I do know that if all else fails then I can get the copy from Wakefield, but it will cost me £10.00.

Added:  I've just looked at my list - I first ordered this will on 7 August 2019 and was told that it was not available on 23 October 2019.  Re-ordered 30 October 2019.   



 

[Deirdre784]

Well I had a response which said

"Good afternoon,
 
We apologise for any inconvenience created.
 
We are arranging to send  requested copy will to you asap. "

That was the 19th December and I'm still waiting.

 

Guess they rather underestimated the family historians who’d be interested in the wills 😀 I’ll probably wait a bit to query mine.

[BumbleB]

I can beat you, groom, on that score - I had that same message on 16 December, AND I had to ask the same question twice to get that far (3 and 10 December).  That was after ordering the same will twice and been refused.  The second time I had taken a snip of my order so I knew that I hadn't mis-ordered, and when I received the second refusal I contacted them and quoted exactly what I had ordered.

I do know that if all else fails then I can get the copy from Wakefield, but it will cost me £10.00.

Added:  I've just looked at my list - I first ordered this will on 7 August 2019 and was told that it was not available on 23 October 2019.  Re-ordered 30 October 2019.   

YESSSSSSSSSSSSSSSSSSSSSSSS!!   

I've finally received it

[Deirdre784]

A friend has just had one from late August. She only ordered two and the first one arrived a few weeks ago. I have now had all mine so maybe the backlog is clearing at last. 

[Jool]

Great news BumbleB 

I'm still waiting 
5th October - ordered
19th November - I was advised they could not send the will due to incomplete information, I emailed them to say I had provided the correct information.
27th November - I received a similar email to you and Groom, I would receive requested copy ASAP.
16th December - I emailed chasing my will - no response
14th January - I emailed again chasing my will, I received an automated response thanking me for my message
Still waiting