UK Find-a-Will charges

[Girl Guide]

In a way the Probate service made a rod for their own backs.  By charging £1.50 per will it should have been anticipated that they would be swamped with orders.

I don't know if they have made any attempt to get more staff in to cope with the orders.  If not, it is a case of having to wait patiently for the wills to appear.

Got to be extremely annoying though to be told that the information provided was not accurate even though what was provided was all that was available on the website.  Can't provide info that is not there. 

[BumbleB]

smithkei - yes, I have received that same message twice for the same will.  I have since written to them via Contact us and citing the order Number.  I then detailed all the information I had submitted - name, date of death, date of probate, probate office and NO FOLIO number and I added the year and page number.  I am now told that they have found the will.   

[smithkei]

Thanks. That is encouraging. I too have written but no reply yet. Fingers crossed.