Laptop Will NOT Re-Connect to Home WiFi.

[andrewalston]

Excellent!

So you have just got a couple of months' worth of updates to catch up on, after which it might be fast enough to actually USE ! 

By the way, there is a big update queued for most Win10 boxes - the update to release 1903. There are currently a couple of blockers for some boxes, but I've found it works on a couple of elderly boxes which refused to install 1809.

[Jeanette H]

Hello [Ray],

Thank you for your Reply.

I believe that we did purchase this Laptop (HP EliteBook, 8460p) from a reputable Seller (pc-tek-it), they also have a business offline.  We previously purchased from them in 2012 (7 years now) a (HP Pavillion 6 Laptop, Win. 7),  it just keeps going, never had any problems.  Yet we had another one (same type) purchased 6 months previous at Harvey Norman, and it only lasted for 4-years. 

We have always purchased NEW, I do not know if this Laptop (HP EliteBook, 8460p) had a previous owner, as it was possibly an obsolete unit, it may have just been, upgraded from (Win 7 – to Windows 10 Pro) seen as this Unit was Released in 2008.  I had asked for Windows 10, but it had already been installed with Windows 10 Pro.  The Unit casing is in excellent mint condition.

This Laptop (HP EliteBook, 8460p) has never been connected to the Modem / Router.
It is used in the next room (about 10 meters from the Modem (no restrictions, directly visible).
Also, in this room is a Laptop (ACER-Win 10) that is used everyday and is also on when we check the (HP EliteBook, 8460p).
The Modem is connected to this Laptop (HP Pavillion 6 Laptop, Win. 7), and no other.
This is as it always has been.
Both of the Laptops that are on each day, connect automatically, to the Internet, once turned on.
The same with the 2-Tablets (but are not always in use).
                                                                                   
Jeanette H.

[Jeanette H]

Hello Hallmark,

Thank you for your reply.

I always ensure that 'Flight Mode' is off.


Also, thank you to  'andrewalston'  and  'Calverley Lad'  for your Posts, I will get back to you soon.

Jeanette H.

[hallmark]

If you type Wifi into Search box do you get this...?

If so...have you hit Identify and Repair?

[hallmark]

Identify and Repair

[hallmark]

If you go to

Manage known Networks

is your Network listed and selected?

[hallmark]

Have you checked  Status?

[mckha489]

'Mckh489' – if you care to re-post your Link, as the brief look I had of it, there appeared to be possibly other relevant information, that may be useful.

Jeanette H.

It was this link

https://www.howtogeek.com/275715/how-to-turn-wi-fi-on-or-off-with-a-keyboard-or-desktop-shortcut-in-windows/

[Jeanette H]

Hello to all RootsChat Members who have contributed to this Topic.

We Have All Systems GO!
After opening the Laptop (HP EliteBook, 8460p) today, there was something different.
The 'Internet Availability Connection' Icon, as to whether online /offline was only showing a small dot as offline, instead of a large orange dot.

I had also turned the 'Wireless Capability' button, off, before Closing Down last night.
So when the laptop had powered up today, this was still in off position.

Then when I clicked on the 'Internet Availability Connection',  this time I could actually see our Internet Connection, I clicked on it and it asked me for the 'Security Code' (Password).
This had not happened previously.

So I believe that the problem possibly arose because the 'Wireless Capability' Button had been on all the time.  As when I previously would start-up the Laptop, all 3-Buttons on the right-hand top, would light-up.                 

I closed the Laptop down, then re-started it again, just to see that it was going to continue to connect to the WiFi automatically, and it did.

I updated the Norton Protection, straight away, then Windows did its updates, which only took about 10 minutes.

From now on, I will start the Laptop every 2 days, for updates etc.


My thanks goes to everyone who contributed to this Topic.
It has been a combination of joint teamwork that has helped to achieve this Result.

Your  suggestions, links etc. helped to spark my thoughts, to focus on the relevant areas.

I had not wanted to connect via Cable, but was considering it as a last resort.  As in 2012, we had a Laptop hard-drive fried, when a power-surge came down the phone line.  So since then we have only used WiFi.  Now that we have the NBN in (Aust.) we have the FTTN Unlimited WiFi with VOIP.

'Hallmark', I was intending to go through the Screen Process that you posted, as it was all familiar to me, I was thinking perhaps I had not gone through the Process in the correct order.  Thanks for taking the time to Post the screen shots, I will keep this in mind, should I ever need it.

'Mckh489', Thank you for the Link.

Thanks again everyone, a job well done!

Jeanette H.