GenesReunited - Unauthorised annual subscription set up and money taken out

[Sloe Gin]

As someone who has subscriptions to Ancestry and FindMyPast, it really gets to me when non-subscribers are offered free weekends, etc.     A real kick in the teeth. 

I don't begrudge it at all.  I think it's a really nice gesture, particularly at times like Remembrance weekend when interest is stirred.  It's no skin off my nose if I am currently subscribing, and I've been glad of the opportunity to nip in and do the odd look-up when I'm not.

[Speedwell]

I am very sorry to have caused everyone upset. That was certainly not intended.
My original post was put up in a bit of a panic and I didn't intend to 'badmouth' GR. My ONLY purpose was to warn other people to check their own Paypal accounts - I did not expect people on RootsChat to fix things.

If you haven't had what you thought was unauthorised activity through Paypal you may not be able to imagine how that makes you feel about the security of your Paypal account. It was a bit scary.

I can report that GR have indeed refunded my money.

[Sloe Gin]

If you haven't had what you thought was unauthorised activity through Paypal you may not be able to imagine how that makes you feel about the security of your Paypal account. It was a bit scary.

When somebody tried to make an unauthorised withdrawal from my Paypal account, Paypal were on to it in a flash and dealt with it before I was even aware it had happened.  That was reassuring!

[Speedwell]

"When somebody tried to make an unauthorised withdrawal from my Paypal account, Paypal were on to it in a flash and dealt with it before I was even aware it had happened.  That was reassuring!"

Same for me too - they were great. It was just a bit scary at first.

[majm]

Excellent news.  Many thanks for the update.


JM