Just listened to that, Martin.
A few facts that stood out for me.
Over 70% of customers complained that they were given little or no instruction as to how their smart meter was supposed to work.
Customer uptake is far, far lower than expected.
Industry experts said that if a householder took all the prudent and responsible actions towards energy saving (lights, insulation, lagging, draught exclusion), there was no need for a smart meter.
Lots of talk about 'expectations' and 'should' and 'possibly could' and 'hopefully',
and finally
The government has allocated £11 Billion (with a possible extra £1.6 Billion) for implementation.
What this all means and how it will all develop - I have no idea.
Regards
Chas