Changes to FIND MY PAST "My Records"

[mumjo]

my subscription is due in the middle of September. I have decided not to renew because very little new information is being added that is relevent to my family history, and i can now accesss it from my local library, when i altered the auto renewal, i too, got the message that i wouldn’t be able to see my records. fortunately there were only 13 pages to plough through but one or two already had n/a at the side of them. i clicked on one by mistake and the information came up so i quickly downloaded it. i have downloaded all the relevent records and some that i wasn’t sure of with a view to looking at them in my own time and then visiting the library to verify if necessary. some of the records mostly transcriptions didn’t seem to have a download option. it took me a little time to find out that they had to be saved as a pdf file.

[candleflame]

I have found I have 68 pages in my records . Hadn't a clue they were there. Oh well, better start checking .....

[Alan b]

I hadn't a clue they were there either and I have 550 records, better start going through them.

[coombs]

A while ago I did think to myself that they may be thinking "Why let people who have previous subs for us access previously viewed records as it will stop us making money when we can make the buy a sub to view them?". Maybe me just being a cynic but even so, I do feel they are thinking of profit over anything else.

[LizzieL]

My sub to FindMyPast expired on 1st sept, I had the 12 month British sub which is no longer offered to new subscribers, but can still be purchased by those who already have this type of sub. I had my account set to auto renew and a valid card saved, because I wanted to keep this type of sub as it includes newspaper, whereas the Pro is British records and no newspapers, and the Plus includes newspapers but is world records (all my ancestors from Britain so I wouldn't make much use of it) and is much more expensive.
I did not get an email to tell me my sub was due to expire and the price and it did not auto renew. The first I found out about it was yesterday, when suddenly I discovered I not only had no access to new records but could not view old records either. I contacted FindMyPast customer service and I was able to renew my old type of sub with my loyalty discount. So it was all right after all, but I don't know how long I could have left it before I would have had to have had one of the new subs.
Lucky I wasn't away on holiday when it expired.

[rosie99]

Glad that they renewed your subscription as it was LizzieL.  I don't want to lose my old one either so I will watch out for that as it is due soon.

Rosie

[bevj]

I have 89 pages of records amassed over the course of several years.  Since there has never been (as far as I know) a way to classify or put them in any sort of order, trying to find a particular record was always a pain in the a**.  I have started to go through them one by one to make sure nothing important is lost.
There are loads of names there that I don't recall at all and are not on my tree.  Why I searched for them, I have no idea.   
I haven't had a paying sub for a long time since I don't like the site and I find that they exaggerate what records they have available.  I got no email about this change, so thanks for the info.
Bev

[trish58]

I am most upset concerning their latest "Rip Off" Tactic, I was a full subs member for years, then when the pension hits you have to trim the fat a little So to speak, FindMyPast being my least favorite site I let them go late last year.
After their email I went in to have a look and I have 978 pages of searches, way to many for me to start going through them and printing off, plus the cost of ink and paper for this amount would be way over the top.
Surely If I paid for an item it is mine ?

Not a happy chappy

Trish

[Ruskie]

I thought there would be a lot of people like you Trish - it is most unfair on those who have been long term subscribers but no longer subscribe for whatever reason.

I believe that you will still be allowed to see your list of searches, but you will not be allowed to view any of the documents you have previously downloaded.

It would have been better PR wise if they gave people with hundreds of pages of records an extended period of time to (trudge through and) extract those they wish to keep. If you are a current subscriber the changes don't impact you, and if you are a lapsed subscriber FPM FindMyPast don't care about you or your lost records.  A lot of people let a subscription drop with the intention of taking it up again in the future, so they may find that they lose a lot of those people, though they are probably only interested in the continual subscribers anyway.

I think they should have given much more notice of this change - possibly months rather than just a few weeks.

Is there a way to sort through "My Records" to only show the documents you have viewed rather than all of the searches? This might at least give people the chance to copy those (possibly) more important records first.