People Malky Carol
Fab! Is that the way I should always exit then?
I just can't tell you how much I appreciate all your help with this. I posted as much detail as I could in the hope that it might help anyone who was unfortunate enough to find themselves in the same situation. Think I need another cup of tea now. Thanks again everyone.STG
A big thank you from me too, a relief to be all sorted.
I used "way 3", holding down the shift key from the sign in page and following your instructions from there, I really am grateful as I thought I was going to have to take it in for repair.