FindMyPast 22-26 June Free Access

[harrison]

FindMyPast team didn't mention to me that ALL subscribers would be getting the extra 3 days!
I was told I would be given the extra 3 days because basically "I wasn't happy" about yet another free weekend!
Seems to me they are making it up as they go along!

Joan.

[Ellenmai]

Just been on to check they have been credited and they have  Could I suggest everyone checks their subscription just in case they have missed out.

[jonwarrn]

Hopefully some of the freeloaders will use their free time to do look ups for other people?

Down the years I have done look ups for other people at TNA, LMA, Westminster Archives, Guildhall Library + local studies libraries. Often incurring other expenses in the process, i.e. printing costs for long or complicated documents, such as wills.
All to the detriment of my own research.
That's rather more use of my free time than just sitting at home in front of a computer doing look ups because I enjoy it.

And, by the way, I object to being called a "freeloader"
John

[jonwarrn]

Forgot the London Family History Centre when it was at Kensington. So much time and money that I chucked away on other people there! I must be the ultimate freeloader.
(But how I used to love going there)

[JJen]

Torre,

I only have a UK subscription. On sending an email to FindMyPast complaining about not receiving 3 extra days they have now applied these days to my subscription.

Hopefully on receiving your second email they will apply the extra days.

JJ

[Ray T]

Needless to say, my expiry date is the same as when I took it out last year.

I've cancelled my auto-renewal (again) and look forward to giving someone an earful when they ask me why; as they usually do.

We go through the same rigmarole with the AA every year!

[torre]

I wish!!

I have now had four emails from them stating they are only giving three days credit to annual world customers. I've explained that various forums say differently.

They are very sorry I feel discriminated against (my phrase to them).

But so far the answer is, Tough, like it or lump it.

I'm waiting for yet another excuse. I'll keep you posted

[torre]

Another email from Find my Past and another refusal to add three days to my subscription.

They are sorry I feel that way and they will pass my comments on. Huh

I've sent yet another email asking for a reply from a senior manager.

Watch this space!  But don't hold your breath

[groom]

Have you put your complaint on their Facebook page? If you get lots of people backing you up there they may take more notice