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Author Topic: London 1861 Census Windows 10  (Read 1036 times)

Offline davpri

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London 1861 Census Windows 10
« on: Wednesday 17 May 17 11:58 BST (UK) »
I have a boxed set of London 1861 census which I have had since I ran Windows XP. Now I am on 10 I find it is not compatible. S & N have been unable to help. I find it difficult to believe that I have 20 discs that are unusable. Any advice to correct this would be much appreciated.
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Offline hallmark

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Re: London 1861 Census Windows 10
« Reply #1 on: Wednesday 17 May 17 12:01 BST (UK) »
Run in Compatible Mode?

You should be able to Right Click Disk and have Option there....
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Offline familydar

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Re: London 1861 Census Windows 10
« Reply #2 on: Wednesday 17 May 17 13:33 BST (UK) »
Hi Davpri

Are the images on the 1861 discs pdf files?  I know I have an 1841 set and they are.

If so I wonder if this is to do with the version of adobe acrobat on your computer.  There's another post on rootschat about problems using adobe acrobat DC to view PDFs hosted on FindMyPast.

If your pdf viewer is adobe acrobat dc, getting hold of an earlier version (or competitor product) might overcome the problem.

best wishes
Jane :-)
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Offline davpri

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Re: London 1861 Census Windows 10
« Reply #3 on: Wednesday 17 May 17 17:26 BST (UK) »
Quote from: hallmark on Wednesday 17 May 17 12:01 BST (UK)
Run in Compatible Mode?

You should be able to Right Click Disk and have Option there....
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Offline davpri

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Re: London 1861 Census Windows 10
« Reply #4 on: Wednesday 17 May 17 17:27 BST (UK) »
Thank you. After several tries and contacting S&N I have now activated it.
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Offline davpri

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Re: London 1861 Census Windows 10
« Reply #5 on: Wednesday 17 May 17 17:28 BST (UK) »
Quote from: familydar on Wednesday 17 May 17 13:33 BST (UK)
Hi Davpri

Are the images on the 1861 discs pdf files?  I know I have an 1841 set and they are.

If so I wonder if this is to do with the version of adobe acrobat on your computer.  There's another post on rootschat about problems using adobe acrobat DC to view PDFs hosted on FindMyPast.

If your pdf viewer is adobe acrobat dc, getting hold of an earlier version (or competitor product) might overcome the problem.

best wishes
Jane :-)
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Offline davpri

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Re: London 1861 Census Windows 10
« Reply #6 on: Wednesday 17 May 17 17:29 BST (UK) »
Thank you. I have t last activated it. Phew!
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Offline Mart 'n' Al

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Re: London 1861 Census Windows 10
« Reply #7 on: Friday 02 June 17 16:35 BST (UK) »
Davpri, what did you do, in detail?

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