Find my Past world sub £1....... Please don't shoot the messenger!

[carol80]

I too have had a problem with the untick box. After i got my cheap sub i unticked auto renew, I received an email confirming the untick. Halfway through the month i checked just to be sure. The auto renew box was ticked again!!!. So again i unticked. On Friday they took 1 month's fee out of my bank. I checked the box and it was ticked again!!! I emailed them and was told that because i was in the cooling down stage they would reverse the payment.( I was fuming when i read this) This would take 3 to 5 days. The email also told me i need to untick auto renew but they had done it for me. Ten hours later i received an email saying they had un ticked me.
Do i believe them
NO i don't
Not a happy customer.

[Rosinish]

Watch out Annie my box was also unticked until it wasn't 

If I remember correctly, having unticked the box then having to scroll down to assure them I don't want to renew, there is the 'UPDATE' button too which saves your 'unticked' box!!!

Hope that makes sense 

Annie

[JAKnighton]

It's a standard feature of online forms. You tick the relevant boxes then click confirm.

Think of it like how the search feature works on these forums. You tick all the boards you want to search and then click on search.

[Rosinish]

If you want to continue from the latest FindMyPast month for a quid, now it's two months for under a fiver

For a limited time, you can enjoy 15% off your second month with us, and as an added bonus we’ll thrown in your third month for free*. That’s a saving of over 50% on the normal price for the next two months.

Month 1 - Expires on [my £1 expiry date]

Month 2 - £8.46 (15% off the normal price of £9.95)

Month 3 - FREE


which will make a total of £10.46 for 4 months so far this year

As opposed to the £64 annual sub they didn't want to offer as they don't intend to offer such deep discounts any more.

Daft.

My offer today (worldwide)...

"For a limited time, you can enjoy 15% off your second month with us, and as an added bonus we’ll thrown in your third month for free*. That’s a saving of over 50% on the normal price for the next two months.

Month 1 - Expires onvSunday, 30 July 2017

Month 2 - £11.01 (15% off the normal price of £12.95)

Month 3 - FREE"

Annie

[aghadowey]

I think some of you are missing the point here. I (and many others) have unticked the auto renewal box and confirmed but at some point the box becomes ticked again. We then get confirmation email that it's been changed, so, we are not all doing this incorrectly- IT IS A DELIBERATE ATTEMPT TO RENEW A SUBSCRIPTION WE HAVE NOT ASKED FOR.

I have also been sent an offer- again in euros 

[Rosinish]

....and for the 'new offer' they give you the 1 month you pay for but you have to tick the box for automatic renewal after that month is up!!!

Crafty move & WHY....if it's been paid & includes a FREE month that should be obvious at the time of purchase as in....
Date Purchased 30 Jul 2017
Start date 30 Jul 2017
Expiration date 30 Sep 2017 

I haven't renewed yet but don't see why I need it to 'auto renew' if I'm buying 2 months at the same time 

Annie

[larkspur]

"Thank you for your email.
I am sorry to hear that you don't want to continue with your Findmypast subscription.
Having reviewed your account I can confirm there does not appear to have been a successful attempt to cancel the subscription I'm afraid..
I confirm that the amount of £12.95 has been refunded to your payment card and your continuous membership has now been cancelled. The funds will be returned by your card issuer within 3-5 working days.
I hope that this meets with your satisfaction.
Please do come back to visit Findmypast at a later date as we frequently add new newspapers, records and features that you might be interested in."

Well all's well that ends well....

[jillruss]

Still 'your fault' though!!! 

[Romilly]

Huh, - my fault for coming to this late, - but it was a St Patrick's Day offer! And so long expired:-)

I have previously found that when I 'unticked' the box on my tablet, - it was ticked again when I next logged in. (Only seemed to stay when 'unticked' on the main PC). I don't know why that might be though?

Romilly.