« Reply #67 on: Saturday 18 February 17 12:22 GMT (UK) »
There have been issues with Ancestry saving in the past and PC screen resolution. Where the resolution is very low to make everything much larger the save works like that. If you increase screen resolution it should work properly but everything on the screen is smaller but there are other ways to adjust this rather than reducing screen resolution. However problem is where the PC is old and the maximum screen resolution is still too low which is the problem my mother has on her laptop.

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