Familyrelatives.com WARNING! WARNING!

[BrazilianBombshell]

Had an email of Friday from James at Familyrelatives.com offering a special price of £20 instead of the usual £34.95.  All seemed legitimate.  Paid up (money has left the account today) only to find that I've actually paid £34.95, and haven't been able to access their paid for records since.  I've sent 1 email, 1 message in their "contact us" page, and also a message on their Facebook.  Anyone else had this disappointment?

[CaroleW]

Have you contacted your credit card company?  Send them the email from "James" as proof and leave them to deal with it on your behalf

[BrazilianBombshell]

Thank you, CaroleW, I'll do that straight away. My pride was hurt for being fooled, and I didn't think straight.  Thank you.

[suey]

Thank you, CaroleW, I'll do that straight away. My pride was hurt for being fooled, and I didn't think straight.  Thank you.

   You were not fooled, he offered you the sub for £20.00 - contact your credit card company and see whose the foolish one then!  Lets hope he gets his hand slapped good and hard.  And at the very least other Rootschatters have now been warned after reading your post 

[BrazilianBombshell]

I've emailed Nationwide and will go into the office tomorrow with my evidence of email offer, my invoice, and proof that I cannot and have not been able to access their site for 3 days! I'll change the heading to read Warning, instead of Query if I'm able to.  If not, I'll ask if a kind moderator could change it.  Thank you again.

[ScouseBoy]

I think you can amend   the title yourself.

Go back  to  your first post and Modify   the title.

[BrazilianBombshell]

Thank you Scouseboy.  Learned something tonight.

[CaroleW]

Just a thought or two. 

I have just had a look at the website and the first thing that struck me as odd was it said "Welcome! Lynn Hilditch" in the top right hand corner.  Who is Lynn Hilditch - certainly not me??

I also found it odd that your invite was from "James" rather than from the actual company. 

Have you subscribed to the site previously?   

Did you make your payment via a link in the email or did you access the site and pay that way?

If you used a link in the email - there is the possibility this is a scam and they now have your credit card details

[bevj]

I just went to the website and got 'Welcome Lynn Hilditch' as well   
I see they have a Facebook and Twitter accounts, can you leave a sharp message there?
( I love the way they say viewing their records is free when you have to pay a sub!)
Bev