ScotlandsPeople (New website now live).

[carolineasb]

Well RCEs seemed to be fixed but glitch again and SP confirm a problem today

[dowdstree]

This is getting really annoying folks.

As Carolineasb says RCE's not working again today.

I have had to email them again too.

Dorrie

[Rosinish]

Not sure what the problem with RCEs was/is but in the past (old site) I had a birth in 1867 (my 1st of which had an 'RCE' note).

Having no experience of how it worked (not knowing it wasn't working properly) I clicked onto the next page (that was the only option) & ended up with 3 births of no use.

I was unable to access said RCE!

I contacted SP & duly received a copy of the RCE by email.

After reading the RCE problems on here today, I had a look at that birth (1867)

There's no mention of an RCE which was there before (on old site) which does exist as SP emailed it to me, having spent credits only to receive those 3 unrelated births.

So, instead of adding the RCE they have taken the info. of the RCE's existence off 

I know they say in Genealogy, in order to move forwards you need to go backwards but this is taking things to the extreme   

Annie

[Forfarian]

You will always know when there is an entry in the RCE because there will be an oval stamp in the first column of the certificate. So if for some reason you can't access the RCE entry online, you can always ask SP for a copy.

The usual way of accessing an RCE entry is to scroll down to below the image of the certificates and click on the link there.

I don't think they are deliberately trying to hide RCEs - it will be some quirk of the software, and I am sure they are as keen to get it sorted as the users are.

[dowdstree]

See my post 346 in reply to this.

Yes, they will email you a copy but only one at a time was the reply I got from them at the end of April. Therefore each request has to be in a separate email to them.

I wouldn't imagine for one minute that they were trying to hide the RCE's but it is very frustrating and it is still unresolved after 2 weeks.

Dorrie

[Rosinish]

I haven't come across anything with an 'RCE' since the new site arrived but...

You will always know when there is an entry in the RCE because there will be an oval stamp in the first column of the certificate. So if for some reason you can't access the RCE entry online, you can always ask SP for a copy.

There's no oval stamp on the birth I have for 1867 (old site) nor the new site.

There is however an added note in the 1st column.

Forfarian, what I said in my post earlier was....there was a note of an RCE (old site) but it wasn't accessible i.e. I emailed SP & they sent a copy of the RCE.

The RCE is not mentioned on the new site. It doesn't state there's an 'RCE' or 'Amendment' 

I wasn't suggesting "they are deliberately trying to hide RCEs".

I'm assuming that the note of an RCE not being there now is possibly part of their ongoing work in uploading any which are missing (as mine was) & saving them having to reimburse people like myself who got something completely different from the RCE I'd expected 

Annie

[Gadget]

Here's an example from a cert that I downloaded on 30 Dec 2016.

[dowdstree]

Not always a rubber stamp in the first column Forfarian.

I have at least one where it is handwritten in the first column. My example is for a correction to a death entry in 1941. It states -See Reg. of Corr Entries - Vol 5 Page 53 and the date 7th May, 1941.

Dorrie

[Forfarian]

Oh, well, I've only ever seen the rubber stamps. The point is that there is always something on the certificate to tell you that an RCE entry exists.