Author Topic: ScotlandsPeople (New website now live).  (Read 56910 times)

Online kiwihalfpint

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Re: ScotlandsPeople (New website now live).
« Reply #234 on: Tuesday 04 October 16 07:12 BST (UK) »
My payment went through with no problems, I finally found someone I was looking for on SP for ages, so I needed those credits to take a gander at the certificate. :D


Cheers
KHP
Census information Crown Copyright, from www.nationalarchives.gov.uk

Offline Gadget

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Re: ScotlandsPeople (New website now live).
« Reply #235 on: Tuesday 04 October 16 08:05 BST (UK) »
KHP

When the review and payment page comes up, do you have a Payment section at the bottom with just
'WorldPay' underneath or do you have boxes for giving your card details as well?

Gadget

(think I might try creating a dummy account to see what happens)
Census &  BMD information Crown Copyright www.nationalarchives.gov.uk and GROS - www.scotlandspeople.gov.uk

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Online kiwihalfpint

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Re: ScotlandsPeople (New website now live).
« Reply #236 on: Tuesday 04 October 16 09:12 BST (UK) »
Gadget, credit card details, just like it was on the old site, if that helps.


Cheers
KHP

EDITED:  Haven't received the confirmation email that payment was received.
Census information Crown Copyright, from www.nationalarchives.gov.uk

Offline Gadget

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Re: ScotlandsPeople (New website now live).
« Reply #237 on: Tuesday 04 October 16 10:42 BST (UK) »
Thanks. I'm still getting a Payment heading with nowhere to enter my card details. I've cleared the cache, etc. and used different browsers. Not tried registering under another e-mails yet.  I've sent yet another message  :-\
Census &  BMD information Crown Copyright www.nationalarchives.gov.uk and GROS - www.scotlandspeople.gov.uk

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Offline anne_p

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Re: ScotlandsPeople (New website now live).
« Reply #238 on: Tuesday 04 October 16 10:52 BST (UK) »
 Gadget,
This is what the payment page looks like:



Offline Gadget

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Re: ScotlandsPeople (New website now live).
« Reply #239 on: Tuesday 04 October 16 10:58 BST (UK) »
Thanks, Anne.

I don't get that. I get the 'review page with my address, billing address and the a Payment section below but nothing else - like this.  Nothing happens if I click on the  Worldpay button. If I press the orange continue bar,  it takes me into a loop to the same page with Error#2 on a pink strip at top .

I sent this image to them a few days ago.

Census &  BMD information Crown Copyright www.nationalarchives.gov.uk and GROS - www.scotlandspeople.gov.uk

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Offline anne_p

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Re: ScotlandsPeople (New website now live).
« Reply #240 on: Tuesday 04 October 16 11:05 BST (UK) »
The next step is the orange button... bottom right
"Continue To Next Step"

Apologies Gadget, just noticed on your last post that the orange button doesn't work for you

Offline Gadget

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Re: ScotlandsPeople (New website now live).
« Reply #241 on: Tuesday 04 October 16 11:17 BST (UK) »

I've registered under a new name now and have got in and bought credits with no problem.  They must have done something strange to my original account!

(if they don't dort it, I'll have to use my old account for my old images and searches and my new one from now on  ::)  )
Census &  BMD information Crown Copyright www.nationalarchives.gov.uk and GROS - www.scotlandspeople.gov.uk

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Offline lud

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Re: Scotlands People
« Reply #242 on: Tuesday 04 October 16 12:28 BST (UK) »
Larkspur,
I managed to log on ok  and so far all looks well :)
cheers