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Author Topic: Ancestry.co.uk  (Read 4361 times)

Offline jcmac

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Re: Ancestry.co.uk
« Reply #18 on: Wednesday 27 July 16 20:45 BST (UK) »
Is Rootsweb affected by this problem ?
I can't access Mailing List Archives Boards - when I try to open up a specific List I get "Internal Server Error". Has been like this for at least a week !
jcmac.

Offline Rosinish

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Re: Ancestry.co.uk
« Reply #19 on: Wednesday 27 July 16 21:04 BST (UK) »
Quote from: MonicaL on Wednesday 27 July 16 20:39 BST (UK)
I have just spoken to them (I too have not had access all day)
Monica  :)

Monica....

I wonder if it may be an "area" problem?

I have bother with my comp all the time...cutting out etc. on different sites but I have had access all day to Ancestry, any time I have logged in  ???

Annie
South Uist, Inverness-shire, Scotland:- Bowie, Campbell, Cumming, Currie

Ireland:- Cullen, Flannigan (Derry), Donahoe/Donaghue (variants) (Cork), McCrate (Tipperary), Mellon, Tol(l)and (Donegal & Tyrone)

Newcastle-on-Tyne/Durham (Northumberland):- Harrison, Jude, Kemp, Lunn, Mellon, Robson, Stirling

Kettering, Northampton:- MacKinnon

Canada:- Callaghan, Cumming, MacPhee

"OLD GENEALOGISTS NEVER DIE - THEY JUST LOSE THEIR CENSUS"

Offline MonicaL

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Re: Ancestry.co.uk
« Reply #20 on: Wednesday 27 July 16 21:22 BST (UK) »
It could be, Annie. The only question I was asked really is to confirm broadband provider.

Monica
Census information Crown Copyright, www.nationalarchives.gov.uk

Offline Rosinish

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Re: Ancestry.co.uk
« Reply #21 on: Wednesday 27 July 16 21:27 BST (UK) »
Quote from: MonicaL on Wednesday 27 July 16 21:22 BST (UK)
It could be, Annie. The only question I was asked really is to confirm broadband provider.

Monica

Ah...so may be a provider problem  ???

I use a "Dongle"...3 Mobile & my signal is never great but was fine today on Ancestry....must have been because the coast was clear.....not many logged in  ::)  ;D  :P

Annie
South Uist, Inverness-shire, Scotland:- Bowie, Campbell, Cumming, Currie

Ireland:- Cullen, Flannigan (Derry), Donahoe/Donaghue (variants) (Cork), McCrate (Tipperary), Mellon, Tol(l)and (Donegal & Tyrone)

Newcastle-on-Tyne/Durham (Northumberland):- Harrison, Jude, Kemp, Lunn, Mellon, Robson, Stirling

Kettering, Northampton:- MacKinnon

Canada:- Callaghan, Cumming, MacPhee

"OLD GENEALOGISTS NEVER DIE - THEY JUST LOSE THEIR CENSUS"

Offline isobelw

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Re: Ancestry.co.uk
« Reply #22 on: Wednesday 27 July 16 22:08 BST (UK) »
I am glad of Rootschat because I now know that other people are having problems and I am not alone, however I do feel that Ancestry should post details on their website when they are aware there is an issue.
Isobel
Clotworthy, McMahon, Saunderson, Culley (Ireland & Scotland)
Weatherall, Greer (Ireland & Scotland)
Hamilton, Johnston, Dawson, Rennie, Wright (Clackmannanshire)

Offline sandiep

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Re: Ancestry.co.uk
« Reply #23 on: Wednesday 27 July 16 22:37 BST (UK) »
Trouble is if they do bother to put anything on their site re problems they put it on the Home page and I cant access that at present. Have managed to get my tree but cant see images or home page!!
Pender, Raphael,Lambert,Digby,Stent,
Dowell,cornish,mulley,Death,Rosier,
East End,Suffolk,Essex,Cornwall,Devon,London,  middlesex, hertfordshire                                      Census information is Crown Copyright, from www.nationalarchives.gov.uk

Offline PrawnCocktail

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Re: Ancestry.co.uk
« Reply #24 on: Thursday 28 July 16 08:49 BST (UK) »
Ancestry still down this morning, and a lot more people coming onto the Facebook page asking about it. Ancestry still asking people to clear cache / cookies and for their ISP, and for what error messages are being generated, clearly still have little idea of the cause.
Website: http://freepages.rootsweb.com/~towcesterfamilies/genealogy/
Towcester - anything, any time
Cheshire - Lambert, Houghland, Birtwisle
Liverpool - Platt, Cunningham, Ditton
London - Notley, Elsom, Billett
Oxfordshire - Hitchcock, Smith, Leonard, Taunt
Durham - Hepburn, Eltringham
Berwickshire - Guthrie, Crawford
Somerset - Taylor (Bath)
Gloucestershire - Verrinder, Colborn
Dorset - Westlake

Offline LizzieL

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Re: Ancestry.co.uk
« Reply #25 on: Thursday 28 July 16 09:02 BST (UK) »
I contacted them yesterday by email (couldn't load home page to get phone number, so couldn't phone them). I got a reply back this morning saying this:

"Due to regular maintenance and occasional site issues, our website may be down for  brief periods of time."

Not much help

Can now access home page but cannot open any records.
Berks / Oxon: Eltham, Annetts, Wiltshire (surname not county), Hawkins, Pembroke, Partridge
Dorset / Hants: Derham, Stride, Purkiss, Sibley
Yorkshire: Pottage, Carr, Blackburn, Depledge
Sussex: Goodyer, Christopher, Trevatt
Lanark: Scott (soldier went to Jersey CI)
Jersey: Fowler, Huelin, Scott

Offline PrawnCocktail

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Re: Ancestry.co.uk
« Reply #26 on: Thursday 28 July 16 09:06 BST (UK) »
"Brief"?? Over 24 hours is hardly "brief"!
Website: http://freepages.rootsweb.com/~towcesterfamilies/genealogy/
Towcester - anything, any time
Cheshire - Lambert, Houghland, Birtwisle
Liverpool - Platt, Cunningham, Ditton
London - Notley, Elsom, Billett
Oxfordshire - Hitchcock, Smith, Leonard, Taunt
Durham - Hepburn, Eltringham
Berwickshire - Guthrie, Crawford
Somerset - Taylor (Bath)
Gloucestershire - Verrinder, Colborn
Dorset - Westlake
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